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Wendy's

General Manager

Jackson, MS, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $42,800.00 - $64,100.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
Employee Discounts
flexible scheduling

Job Description

Wendy's is a renowned fast-food restaurant chain known globally for its fresh, made-to-order burgers, quality food, and exceptional customer service. As a leader in the quick-service restaurant industry, Wendy's prides itself on creating joyful experiences for customers, maintaining high standards for food quality, cleanliness, and customer interaction. Each restaurant operates uniquely with franchisees who manage their compensation, benefits, and career development programs, giving a great degree of local autonomy while maintaining the brand's core values and quality standards. The company is deeply committed to growth, community engagement, and operational excellence, making it a well-respected name among quick-service restaurants.
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Job Requirements

  • Must be able to perform all restaurant operations positions/functions
  • valid driver’s license
  • standing for long periods without break
  • ability to meet the requirements of subordinate positions
  • physical inspections of all restaurant areas
  • lifting up to 50 lbs
  • moving and inspecting all supplies in the restaurant
  • working in hot and cold environments
  • travel to multiple stores as needed

Job Qualifications

  • College degree or equivalent experience in operations
  • 1-2 years management/operations experience in the restaurant industry
  • knowledge of Wendy's operating systems and procedures
  • knowledge of P&L analysis and corrective measures
  • understanding of supervisory, training and development practices
  • ability to manage multiple operational roles
  • strong leadership and communication skills

Job Duties

  • Meets budgeted sales targets
  • sets controllable cost targets
  • develops and executes local store marketing plans
  • hires, trains and terminates subordinate managers
  • trains store personnel to execute procedures for preparation and serving quality products
  • takes service times and determines efficiency
  • trains store personnel in customer courtesy
  • maintains store cleanliness during shifts
  • manages production labor and food cost controls
  • analyzes weekly P&L
  • holds weekly manager meetings
  • sets store priorities with district manager
  • executes store plans
  • manages employee files and time cards
  • trains crew and management on maintenance and equipment calibration
  • uses consistent practices in managing performance problems
  • conducts management performance reviews
  • resolves customer complaints within 24 hours
  • reports accidents promptly

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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