Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $85,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
mental health benefits
Employee stock ownership plan
401(k) plan with matching
education assistance program
store discounts
Paid Time Off
Paid parental leave
wellness programs
Job Description
Wawa, Inc. is a renowned convenience store and gas station chain headquartered in the United States, widely famous for its commitment to high-quality customer service, fresh food offerings, and community engagement. With a strong presence throughout the Mid-Atlantic region, Wawa operates a network of stores designed to offer customers a convenient stop for everyday essentials, fresh hoagies, fuel, and a friendly shopping experience. Known for blending the best of speed, convenience, and friendly service, Wawa has cultivated a loyal customer base and a thriving community of associates who share a passion for excellence and teamwork.
Wawa is not jus... Show More
Wawa is not jus... Show More
Job Requirements
- High school diploma or GED equivalent
- Flexible availability to work various shifts including weekends and holidays
- Proven leadership experience in retail, food service, or fuel environments
- Ability to coach and develop team members
- Excellent communication and customer service skills
- Strong organizational and multitasking abilities
- Proficient problem-solving, critical thinking, and decision-making skills
- Knowledge of store financials and business impact
- Ability to identify trends and implement changes
Job Qualifications
- High School Diploma or GED equivalent
- Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
- Proven leadership experience in fast-paced retail, food service, or fuel environments
- Proven ability to coach, develop, and inspire career growth in individuals
- Excellent communication, customer service, and relationship-building skills
- Highly organized, detail-oriented, and able to manage multiple priorities independently
- Skilled in problem-solving, critical thinking, and decision-making
- Solid understanding of store financials and their impact on business performance
- Demonstrated ability to proactively recognize trends and drive change to achieve optimal business results
Job Duties
- Oversee daily store operations, ensuring safety, service, and efficiency while maintaining compliance with audits, policies, and all regulations
- Own accountability to meet or exceed performance targets by reviewing financial reports and executing merchandise and inventory plans
- Analyze trends, control costs, reduce waste, and manage cash procedures to ensure profitability
- Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results
- Ensure store-wide safety, service, and operational excellence by executing policies, driving compliance, managing safety programs, and implementing continuous improvement initiatives
- Champion company initiatives, communicate the "why" behind changes, and ensure successful implementation and long-term adoption of programs and processes
- Create an inclusive, collaborative team culture focused on achievement, motivation and customer service
- Hire, train, and develop a high-performing team through coaching, performance management, and ongoing feedback
- Support leadership development and drive a culture of excellence through formal talent management processes, training and onboarding
- Maintain proper coverage in a 24/7 environment through strategic scheduling and resource allocation
- Ensure a seamless and satisfying shopping experience by actively responding to customer feedback, resolving issues, and creating plans to exceed expectations
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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