Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,500.00 - $71,100.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
mentoring program
Job Description
The Omni Royal Orleans Hotel is a distinguished luxury hotel nestled in the heart of New Orleans' vibrant French Quarter, renowned for its graceful elegance and iconic location at St. Louis and Royal, the most fashionable corner in the area. This esteemed establishment has enjoyed the honor of receiving the prestigious four-diamond luxury award for over three decades, a testament to its unwavering commitment to unparalleled service and excellence. Additionally, the hotel has earned the Pinnacle Award for meeting services, further establishing its reputation as a premier venue for both leisure and business travelers seeking a unique blend of historic... Show More
Job Requirements
- Bachelor's degree preferred
- 3+ years minimum experience as a General Manager in an upscale environment
- Previous experience in a similar hotel environment
- Previous renovation or project management experience preferred
- Strong leadership and communication skills
- Ability to motivate and manage a diverse team
- Experience handling P&L responsibilities
- Familiarity with hospitality industry standards and regulations
Job Qualifications
- 3+ years minimum experience as a General Manager in an upscale environment
- Previous experience in a similar environment and type of hotel preferable
- Previous renovation/project management experience preferred
- Strong leadership skills
- Excellent communications skills
- Able to motivate team to provide best-in-class customer service
- 10+ years of P&L responsibilities
- Bachelor's degree preferred
Job Duties
- Sets goals and expectations for direct reports
- Identifies leadership and fosters career development
- Inspires and motivates the team to achieve operational excellence
- Creates a cohesive leadership team and positive business environment that consistently delivers results
- Develops deployment strategies to market property to continue growing market share
- Supports the sales strategy by encouraging effective revenue management practices
- Reviews the STR report, competitive shopping reports and other resources to maintain an awareness of the property's market position
- Identifies key drivers of business success
- Reviews sales goals and strategies to ensure alignment with positioning and pricing
- Ensures sales and revenue engines are leveraged to drive RevPAR improvement year over year
- Ensures capital expenditure funds are budgeted and deployed effectively within the program
- Holds staff accountable for successful performance in a positive manner
- Utilizes an open door policy
- Communicates with a clear and consistent message regarding property goals
- Fosters associate engagement to provide excellent service
- Conducts annual performance appraisals with direct reports according to Standard Operating Procedures
- Hires executive committee team members with strong functional expertise, creativity, and entrepreneurial leadership
- Works collaboratively with Global Sales Offices to build and nurture strong relationships
- Provides strategic direction and direct support to ensure the success of the group sales team
- Participates in daily Operations meetings to ensure strong and sustained interdepartmental communications, problem resolution, and guest satisfaction
- Participates directly in risk management issues including legal and workers compensation
- Ensures accurate revenue, expense and labor forecasts and execution
- Creates appropriate development plans based on individual strengths, development needs, career aspirations, and abilities
- Partners with Corporate operations and marketing to reposition the hotel and brand initiatives
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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