Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
Flexible work schedule
Retirement savings 401(k) with company match
Paid Time Off
Employee assistance program
Discount Program
Commuter benefit Program
FSA and HSA with employer contribution
Job Description
Potbelly Sandwich Shop is a vibrant, fast-casual restaurant chain well-known for its delicious sandwiches, welcoming atmosphere, and strong community presence. Founded in 1977, Potbelly has grown to operate hundreds of locations across the United States, serving customers with fresh, high-quality food and a unique ambiance that combines good vibes and friendly service. The company is deeply committed to fostering a workplace where team members feel valued, respected, and inspired to succeed. Potbelly places a strong emphasis on inclusivity, collaboration, and mutual respect, ensuring a welcoming environment for both employees and customers alike. This commitment has helped Potbelly maintain an engaged... Show More
Job Requirements
- Open availability
- able to stand or walk for 8-9 hours or as needed
- ability and stamina to work a minimum of 45 hours per week
- able to lift up to 10 pounds frequently and up to 50 pounds occasionally
- able to build and develop strong teams and handle conflict resolution
- Illinois applicants must become food safety certified within 30 days of employment
- maintain all eligibility requirements
- pass food safety certification through approved channels
- meet all local wage and hour laws requirements
Job Qualifications
- Minimum of at least 2 years as a General Manager in a restaurant or retail environment with P&L responsibility preferred
- strong written and verbal communication skills
- experience in team leadership and development
- ability to manage schedules and labor goals effectively
- proficient in Microsoft Office
- strong business acumen
- ability to understand and interpret financial reports
- customer service oriented
- problem-solving skills
- ability to handle high noise levels and work in a fast-paced environment
- strong interviewing skills
- experience in conflict resolution
- knowledge of food safety standards and compliance
Job Duties
- Train, coach, and develop all shop team members to realize their potential
- assess staff abilities and create and implement effective development plans
- interview, select and hire great people who represent Potbelly values
- develop and maintain Good Vibes culture that fosters strong attraction and retention
- effectively schedule associates, certified trainers and shift leaders
- update communication board with critical shop information
- hold regular meetings with key shop staff
- effectively delegate tasks to team and ensure a high standard of execution
- ensure all security procedures are followed
- ensure back-of-the-house procedural standards are met
- count drawers and follow proper daily cash handling procedures
- effectively drive neighborhood shop marketing and promotions to maximize sales potential
- control cost of goods, variances and inventories within the shop
- create a marketing plan and lead local shop marketing efforts
- control assigned P&L line items
- spend 80-90 percent of time on the shop floor in the front of the house
- maintain deadlines and prioritize while running an effective shift
- comply with health and safety standards for food, cleanliness and safety
- effectively handle customer complaints and issues
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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