Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $75,000.00
Work Schedule
Flexible
Benefits
quarterly bonus plan
Health Insurance
Dental Insurance
401(k) with employer match
Paid Time Off
Employee assistance program
Employee Discount Program
employee hotel guest room program
Employee Referral Program
Job Description
Gulf Coast is a reputable hotel management company known for its commitment to delivering superior quality and service within the hospitality industry. With a strong focus on guest satisfaction and operational excellence, Gulf Coast has established itself as a trusted brand managing properties that uphold high standards of professionalism, integrity, and creativity. The company emphasizes a team-oriented culture where every member is valued and encouraged to contribute ideas to foster continual growth and success. Gulf Coast operates with a sense of urgency to meet goals and maintain robust economic growth that benefits all stakeholders involved. Its comprehensive approach integrates honest... Show More
Job Requirements
- High school diploma or equivalent
- Several years of experience in hotel management or related fields
- Ability to handle stressful and high-pressure situations
- Strong ethical standards and moral principles
- Effective multitasking and time-management skills
- Ability to learn quickly and adapt to new situations
- Competence in financial data analysis and basic math
- Good physical condition to perform required physical tasks
- Valid driver's license
- Willingness to work on-site
- Ability to communicate effectively with associates and guests
Job Qualifications
- Bachelor's degree preferred
- Proven experience as a general manager or similar executive role in the hospitality industry
- Strong understanding of hotel management software and financial operations
- Excellent communication and leadership skills
- Ability to develop and motivate a team
- Exceptional problem-solving and decision-making skills
- Experience in sales and marketing strategies
- Knowledge of local market conditions and business development
- Ability to maintain professional demeanor under pressure
- Valid driver's license
Job Duties
- Demonstrate and promote a commitment to providing the best possible experience for guests and associates
- Project and promote a professional self-image in appearance and demeanor
- Responsible for maximizing revenues and flow through to GOP
- meeting financial review duties and corporate directed programs in a timely manner
- Manage labor and property level expenses to achieve maximum flow-through to the bottom-line profit
- Recruit qualified applicants, interview all prospective final candidates prior to any offer being extended
- train and develop all associates in accordance with brand and Gulf Coast standards and professionally develop Assistant General Manager
- Monitor collection of in-house guest balances and direct bill receivables, commission payments by vendors, and issuance of refund checks
- Participate and monitor monthly inventory of supplies and equipment
- Ensure purchases made are within budget and by approved vendors
- Manage sales activities of the property and meet revenue objectives
- Identify and seek out potential businesses in local market
- Maintain relationships with local companies and key people to increase the companys visibility within the local market
- Promote guest satisfaction throughout the property
- Instill a 100 percent guest satisfaction objective to all associates
- Ensure that all guest-related issues are resolved in a manner consistent with Gulf Coasts goals and objectives
- Communicate policies and procedures to all associates
- Conduct regular meetings to provide information including company communications, policy reviews, local property activities, goals, etc
- Inspect and document repairs and cleanliness of property to ensure optimum upkeep and repair, room cleanliness, and overall property appearance
- Inspect guest rooms with Room Attendant and Maintenance Support daily
- Ensure the cleanliness and maintenance of the physical property through inspections and preventative maintenance programs
- Ensure that associates are always attentive, friendly, courteous, and efficient in their interactions with guests and other associates
- Enforce standards and policy compliance at the hotel level
- Perform scheduled associate reviews and determine merit-increase eligibility
- Perform drive-by activities, competitor surveillance, and make daily bank deposits
- Wear appropriate attire per the dress code
- May be asked to stay on-site in the event of a catastrophe
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: