Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $80,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Launch concept
Open new store
Truly a team-focused culture
Fast growing new concept
Personalized career development
Family-owned business
Bonus based on performance
competitive salary
Employee Discounts
Free Food
snacks
Profit sharing
Job Description
MilkShake Factory is a renowned family-owned business that has been crafting delightful handspun milkshakes and premium chocolates since 1914. With a rich legacy rooted in quality and customer satisfaction, this fast-growing concept is expanding coast to coast, offering exciting opportunities for passionate individuals looking to join a vibrant and people-focused culture. Known for its 'chill' work attire and a welcoming, collaborative environment, MilkShake Factory provides a unique workplace where team members are valued not only for their skills but also for their contribution to the community and company culture.
As a General Manager at MilkShake Factory, you will p... Show More
As a General Manager at MilkShake Factory, you will p... Show More
Job Requirements
- Minimum five years leadership experience in customer-facing sales
- proven success in enhancing customer experience and managing teams and financials
- flexible availability including early mornings, evenings, weekends, and holidays
- college degree preferred but equivalent experience accepted
- strong composure, positivity, and time management in fast-paced retail
- outstanding communication, problem-solving, and organizational skills
- ability to prioritize workload and maintain confidentiality
- proficiency in Microsoft Office
- capability to lift and handle up to 25 pounds
Job Qualifications
- Strong leadership abilities
- experience in customer-facing sales environments
- track record of managing retail or restaurant teams and operations
- excellent communication and interpersonal skills
- ability to mentor and develop staff
- proficiency in operational and organizational planning
- knowledge of cash management and inventory control
- experience in budgeting and financial oversight
- ability to implement security and maintenance procedures
- skilled in POS system management
Job Duties
- Oversee front- and back-house operations ensuring smooth workflows
- co-create operational systems for cash management, food safety, inventory control, and team performance
- lead human resources functions including staff training, coaching, motivation, feedback, and retention
- develop efficient schedules balancing operational needs and labor costs
- collaborate on budgeting and accounting tasks
- monitor and reduce waste through quality control and recipe adherence
- implement maintenance schedules and security protocols
- drive sales through strategic merchandising and promotions
- act as brand ambassador sharing company story and vision
- maintain flawless point-of-sale systems operation
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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