General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $47,300.00 - $70,700.00
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Work Schedule

Flexible
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
performance bonuses

Job Description

Hyatt is a global hospitality company renowned for its commitment to providing exceptional guest experiences and fostering a culture of care and inclusivity. The company’s Purpose, "care for People so they can be their Best," underpins every aspect of its operations and leadership philosophy. Hyatt manages a diverse portfolio of hotels worldwide, combining luxury, lifestyle, and business accommodations with a focus on delivering authentic and memorable experiences to guests. Hyatt’s dedication to quality, innovation, and sustainability has positioned it as a leader in the hotel industry, continuously pushing boundaries to meet evolving customer expectations and market trends.

The General... Show More

Job Requirements

  • minimum of five years experience in hotel management
  • demonstrated success managing lifestyle hotels
  • proven leadership in multi-outlet food and beverage operations
  • strong business and financial management skills
  • ability to develop and implement strategic business plans
  • excellent communication and interpersonal skills
  • commitment to diversity, equity, and inclusion
  • ability to work flexible hours including evenings and weekends
  • proficiency in data analysis and technology utilization
  • passion for hospitality and guest service excellence

Job Qualifications

  • current general manager in a lifestyle hotel
  • experience leading complex multi-outlet food and beverage operations
  • deep understanding of evolving culinary trends
  • proven ability to curate high-energy environments integrating gastronomy and artistic expression
  • strong commercial acumen with expertise in revenue management and market trend analysis
  • visionary approach to hotel programming and guest experience design
  • passion for arts, music, and entertainment industries
  • exceptional leadership and team development skills
  • strong multitasking abilities and attention to detail
  • vibrant and social personality
  • adaptability to dynamic work schedules

Job Duties

  • manage owners' assets with a focus on maximizing returns and Hyatt's value proposition
  • develop and execute multi-year business strategies focusing on brand positioning
  • maintain positive and effective relationships with property ownership
  • utilize data insights for informed business decisions
  • oversee property financials including departmental P&Ls and financial reporting
  • maintain quality standards and a well-maintained facility
  • optimize sales and revenue management strategies
  • lead capital planning and property improvement initiatives
  • embrace technology and digital initiatives to enhance property performance
  • ensure safety of colleagues and guests
  • align property operations and services to Hyatt brand standards
  • promote environmental sustainability
  • balance needs of stakeholders and adapt to changing markets
  • use data-driven problem solving to address underperformance and drive innovation
  • communicate strategic vision effectively to diverse audiences
  • build accountability and shared success with leadership team
  • respond quickly to critical feedback
  • improve systems and eliminate barriers to seamless guest experiences
  • foster collaborative and open communication
  • plan proactively under ambiguous or stressful situations
  • implement talent recruitment, development, and retention strategies
  • support colleagues as brand ambassadors
  • delegate and mentor future leaders
  • engage with local community and maintain brand reputation
  • build and improve colleague engagement
  • promote and role model Hyatt's core values of empathy, integrity, respect, inclusion, experimentation, and wellbeing
  • listen with empathy and respond with compassion
  • cultivate an inclusive and respectful workplace
  • help colleagues balance work demands and self-care
  • maintain ethical conduct at all times
  • integrate culinary trends and high-energy environments
  • bring creativity and innovation to hotel programming
  • integrate arts, music, and entertainment into guest experiences
  • manage complex multi-outlet F&B operations
  • maintain strong multitasking and attention to detail
  • engage guests and foster hotel community
  • adapt to non-traditional work schedules

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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