Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $90,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
performance bonuses
Professional Development
Employee wellness programs
Job Description
The hiring establishment is a dynamic and high-profile attraction management company, specializing in delivering exceptional guest experiences at its single site or cluster of large-scale attractions. This organization is committed to excellence, guest satisfaction, and operational efficiency while safeguarding brand integrity and promoting a culture grounded in the company's core values. It operates in a high-visitor-volume environment catering primarily to families and individuals seeking memorable, world-class entertainment and experiences. Known for developing robust marketing strategies and maintaining operational excellence, this establishment strives to be a leader in the attractions industry with a strong focus on growth, innovation, and sustainability.
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Job Requirements
- Bachelor’s degree in business, management, marketing, or related field preferred
- minimum of three years management-level experience in a high-visitor-volume business
- proven track record delivering EBITDA targets for at least two years
- experience working with children and families preferred
- strong commercial and financial acumen
- demonstrated ability to drive business performance
- analytical and detail-oriented
- resilient and confident with sound judgment
- charismatic and creative leadership skills
- high energy and focus for execution
- adaptable and flexible in fast-paced environments
- operates with integrity and self-awareness
- growth mindset with empathy and emotional intelligence
- exceptional relationship-building and negotiation skills
- collaborative team player
- strong commitment to guest service
- effective communication skills in high-pressure environments
Job Qualifications
- Bachelor’s degree in Business, Management, Marketing, or a related field (preferred)
- minimum of three years of management-level experience in a high-visitor-volume business
- proven track record of delivering EBITDA targets for at least two years
- experience working with children and families (preferred)
- strong commercial and financial acumen with an operational mindset
- demonstrated ability to drive business performance and achieve results
- analytical and detail-oriented, with the ability to assess data while maintaining a big-picture view
- resilient, confident, and able to challenge constructively with sound judgment
- charismatic, creative leader who inspires innovation and engagement
- high energy with the discipline and focus to execute effectively
- adaptable and flexible in fast-paced, changing environments
- operates with integrity, purpose, and strong self-awareness
- growth mindset with empathy and strong emotional intelligence
- exceptional relationship-building, influencing, and negotiation skills
- collaborative team player with the ability to contribute independently at a high level
- strong commitment to exceptional guest service and customer experience
- effective communicator who thrives in dynamic, high-pressure environments
Job Duties
- Drive a guest-first, data-driven culture to understand and anticipate guest needs
- develop and execute a robust, multi-channel marketing strategy for products and experiences
- segment and target customers, identifying new markets and audiences
- role model guest-facing behaviors and act as a brand ambassador internally and externally
- safeguard brand integrity across all PR and marketing activities
- drive operational excellence to ensure attractions exceed guest expectations
- ensure attractions operate at maximum efficiency with appropriate staffing levels
- optimize revenue per capita, yield, and volume strategy across all channels
- manage P&L performance, productivity strategy, and sustainable growth initiatives
- deliver EBITDA growth, cost control plans, and long-term financial objectives
- activate revenue levers and identify new growth and monetization opportunities
- deliver capital projects on time, on budget, and in line with ROIC targets
- drive innovation, proactively identify opportunities, mitigate risk, and adapt quickly
- lead Health & Safety excellence, including risk management, business continuity, and crisis planning
- maintain a low-risk operating environment with strong profit protection measures
- drive employee engagement, meeting or exceeding company benchmarks
- implement HR, talent management, DEI&A, wellbeing, and CSR initiatives
- develop diverse talent pipelines, succession planning, and high-performance teams
- lead with visibility, embody company values, and foster a culture of openness and safety
- cascade relevant information effectively across teams
- execute organizational change programs and group-wide best practices
- build and sustain external partnerships with nonprofits, local businesses, and authorities
- leverage customer insight, analytics, and route-to-purchase understanding to inform decision-making
- manage leaders across diverse functions and operate effectively in matrixed environments
- demonstrate proven leadership in complex operational businesses at varying stages of growth
- perform additional duties as reasonably required within the scope of the role
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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