Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,900.00 - $71,600.00
Work Schedule
Standard Hours
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k with employer match
Paid PTO
Uniforms Provided
team member hotel discount program
Job Description
Ascent Hospitality is a distinguished hospitality management company boasting an extensive portfolio of hotels and a robust pipeline of new properties and acquisitions. Unlike many that focus solely on expansion and numbers, Ascent Hospitality prioritizes people, embedding this ethos into their foundational culture. This company is dedicated to fostering an enriching experience that resonates with both its team members and guests, ensuring that every interaction is memorable and meaningful. Their culture promotes teamwork and unity, encouraging individuals who collaborate seamlessly towards a shared vision. Ascent Hospitality is recognized for shaping a work environment that champions servant leadership, effective communication, and... Show More
Job Requirements
- 3-5 years prior experience as a general manager
- Proven experience as hotel manager or in a relevant role emphasizing sales
- College education preferred
- Understanding of hotel management best practices and relevant laws and guidelines
- Excellent written and verbal communication skills
- Must be responsible, reliable, ethical, and customer and employee centric
- Ability to multi-task and work well under pressure
- Outstanding leadership skills
- Ability to identify operational performance and productivity gaps and implement corrective measures
- Proficiency in Microsoft Office applications
- Valid driver’s license
- Ability to operate a vehicle to meet with clients
Job Qualifications
- Proven experience as hotel manager or relevant role with an emphasis on sales
- Must have 3-5 years’ prior experience as a general manager
- College education preferred
- Understanding of hotel management best practices and relevant laws and guidelines
- Demonstrable aptitude in decision-making and problem-solving
- Reliable with ability to multi-task and work well under pressure
- Outstanding leadership skills and attention to detail
- Excellent written and verbal communication and interpersonal skills
- Well organized and detail-oriented
- Ability to identify and address operational performance gaps
- Ability to lead and motivate a team
- Proficiency in Microsoft Office applications
- Previous sales experience preferred
- Valid driver’s license and ability to operate a vehicle
Job Duties
- Manage all sources of revenue including rooms, housekeeping, food and beverage, engineering, and other departments
- Assist in the development and implementation of Sales and Marketing Programs and Quarterly Sales Strategy Reports
- Participate actively in sales discussions, meetings, plans, and sales calls
- Engage with community and government affairs as necessary
- Create the hotel’s annual budget and monitor performance throughout the year
- Lead the hotel with a hands-on approach by motivating employees and conducting regular meetings
- Ensure outstanding guest service and adherence to brand standards
- Enforce and maintain a preventative maintenance program
- Adhere to franchise, company procedures, and corporate accounting practices
- Inspect property daily to maintain safety, comfort, cleanliness, and guest satisfaction
- Conduct daily huddles and weekly leadership meetings
- Select, train, and direct department managers and staff
- Monitor employee performance and guide career development
- Conduct performance appraisals and manage disciplinary actions
- Reduce accidents and minimize workers' compensation and unemployment claims
- Maintain high visibility and availability for guests
- Implement brand service culture
- Adhere to budget and financial targets
- Track and adjust deviations
- Develop improvement and cost-saving measures
- Coordinate management team schedules, recruitment, and training
- Work front desk shifts as needed
- Follow up on guest complaints, incidents, and accidents
- Maintain contacts with public authorities regarding licensing
- Attend department meetings
- Provide professional appearance and demeanor at all times
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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