Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Equal opportunity employer
Pre-employment drug test
Background check
Job Description
MV Transportation is a leading provider of specialized transportation services across North America, known for delivering innovative and customer-focused transit solutions. As a company dedicated to safe, reliable, and accessible transportation, MV Transportation operates a diverse range of contracts including paratransit, fixed-route transit, shuttle services, and commuter operations. Their services support communities by enhancing mobility options for people of all ages and abilities, contributing significantly to improved quality of life and environmental sustainability. Through a steadfast commitment to operational excellence and customer satisfaction, MV Transportation has established itself as a trusted partner of municipalities, transit agencies, and private organizations seeking... Show More
Job Requirements
- College degree or equivalent business management experience
- Management experience required
- Minimum of five years comprehensive experience in operations management
- Seven years management or supervisory experience in transit environment
- Knowledge of Trapeze scheduling software
- Expertise in labor/union negotiations and expense management
- Full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance
- Proficiency in MS Office
- Strong analytical skills
- Strong written and verbal communication skills
- High degree of multi-tasking skills
- Additional duties/responsibilities based upon individual contract requirements
Job Qualifications
- College degree or equivalent business management experience
- Management experience required
- Minimum of five years of comprehensive experience in operations management
- Seven years of management or supervisory experience in a transit environment
- Knowledge of Trapeze scheduling software
- Expertise in labor/union negotiations and expenses
- Full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance
- Proficiency in MS Office
- Strong analytical skills
- Strong written and verbal communication skills
- High degree of multi-tasking skills
- Additional duties/responsibilities based upon individual contract requirements
Job Duties
- Effectively manage customer relations through both direct contact and outreach programs
- Identify, select, train and mentor location staff
- Effectively and frequently communicate with location staff and support team members
- Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements
- Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements
- Maintain client contact routinely to meet or exceed expectations
- Conduct periodic departmental audits
- Daily, weekly and monthly review of key operational metrics
- Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations
- Implement, promote and adhere to company policies and procedures
- Interact with bridges committee to effectuate positive changes to policies, procedures and programs
- Participate in location(s) labor and employee relations activities
- Provide insight and information to support location(s) contract renewals
- Create and present location(s) annual budget
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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