Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $135,200.00 - $220,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
Life
disability plans
Retirement Savings Plans
Employee assistance program
Paid Time Off
Sick Time
Holiday pay
myFlexPay
Tuition Reimbursement
Potential bonuses
Job Description
Sunrise Senior Living is a leading provider of senior living services dedicated to enhancing the lives of older adults. With a strong commitment to fostering a supportive and nurturing environment, Sunrise Senior Living offers comprehensive care that enables residents to live longer, healthier, and happier lives. The company has been recognized repeatedly as a Great Place to Work®, demonstrating its dedication to a positive workplace culture and high standards of employee satisfaction. Sunrise Senior Living operates various communities tailored to meet the evolving needs of seniors, focusing on creating meaningful relationships among residents, their families, and the team members who... Show More
Job Requirements
- College degree preferred
- administrator’s license or certification may be required per state/provincial requirements
- prior General Manager or Administrator experience focused on growing top and bottom lines
- previous management experience including hiring, coaching, performance management, supervision, and leading through change
- previous sales experience preferred including building customer relationships and resolving concerns
- passion for working with seniors
- proficiency in computer skills including Microsoft Office and Sunrise applications
- willingness to work weekends, evenings, and flexible hours
- compliance with pre-employment drug testing and health screenings
- ability to understand and adhere to safety requirements
- as applicable, driver job description acknowledgment for safety
- ability to communicate effectively
- ability to multitask and manage time well
Job Qualifications
- College degree preferred
- administrator’s license or certification may be required per state/provincial regulations
- prior General Manager or Administrator experience focused on business growth
- previous management experience including hiring, coaching, and performance management
- previous sales experience preferred
- passion for working with seniors
- proficiency in Microsoft Office and Sunrise applications
- ability to work weekends, evenings, and flexible hours
- strong communication and organizational skills
- demonstrated good judgment, problem solving, and decision-making
- ability to handle multiple priorities effectively
- ability to delegate assignments appropriately
Job Duties
- Motivate individuals toward higher levels of performance aligned with the organization’s vision and values
- communicate a clear, customer-focused vision based on a Resident Centered Model of care
- model a strong belief in mission, vision, and purpose
- articulate Sunrise Shared Values and Principles of Service
- build, motivate, and guide a cohesive team to complete goals
- provide clear direction and support for team success
- manage talent selection using Sunrise best practices
- embrace workforce diversity
- establish and motivate toward stretch but realistic team goals
- share relevant information with the team
- ensure consistent orientation and ongoing training
- focus on building team engagement and resolving conflicts
- promote Employee Assistance Program
- resolve Hotline Call Reports timely
- provide feedback and development guidance to help others excel
- convey performance expectations and provide timely feedback
- hold effective 1:1 meetings
- support career growth through development conversations
- utilize Sunrise’s development programs to prepare team members for future roles
- maintain compliance in required training
- foster a culture of trust by setting an example and encouraging open communication
- demonstrate personal integrity and treat others with respect
- listen and respond with empathy
- create an environment encouraging disclosure and idea exchange
- advocate for team members and residents
- provide frequent communication with team, residents, and community
- drive organizational and cultural changes to achieve strategic objectives
- identify opportunities that improve customer service and efficiency
- create momentum for change by explaining its purpose and encouraging action
- facilitate transitions during change
- ensure customer focus is central to all priorities and processes
- achieve outstanding customer and team member engagement
- lead Resident Council meetings
- manage quality assurance and regulatory compliance including acting as Community Privacy Representative
- maintain resident files and follow up on audit reports
- ensure compliance with occupational health and safety requirements
- provide leadership on safety and risk management
- oversee incident reports and ensure corrective actions
- maintain family services program and communication
- encourage family involvement and organize events
- lead business development and revenue growth strategies
- coach sales director and hold accountable for sales targets
- manage financial goals, budgets, and profitability
- meet occupancy and NOI expectations
- manage P&L and labor costs effectively
- participate in local business councils
- exhibit strong business acumen and operational decision-making
- comply with regulations and encourage prudent risk taking
- perform other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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