Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
Work Schedule
Flexible
Benefits
competitive pay
Performance-based raises
Medical insurance
Dental Insurance
Vision Insurance
Domestic partnership benefits
Paid parental leave
FSA with employer contribution
HSA with Employer Contribution
Commuter benefit Program
Retirement savings 401(k) with company match
Employee assistance program
Paid Time Off
Discount Program
Flexible work schedule
Career growth opportunities
Job Description
Potbelly is a well-established fast-casual restaurant known for its delicious sandwiches and welcoming atmosphere. With a strong reputation in the food service industry, Potbelly focuses on creating a vibrant environment not only for its customers but also for its employees. Emphasizing teamwork, communication, and positive culture, Potbelly values good vibes and customer satisfaction as cornerstones of its brand. This commitment has forged a loyal customer base and a thriving community presence. Potbelly operates numerous locations, offering competitive compensation and comprehensive benefits to its team members, making it an attractive employer in the restaurant sector.
The role of the Gener... Show More
The role of the Gener... Show More
Job Requirements
- You want to delight customers with great food and good vibes
- You are friendly and customer service oriented
- You love working in a fast-paced environment
- You’re a team player
- You enjoy problem-solving
- You’re able to maintain deadlines and prioritize while running an effective shift
- You have strong organizational skills and the ability to multitask
- You can handle the heat of the kitchen - knife skills are a plus
- You enjoy higher levels of noise from music, customer and employee traffic
- You can manage potential allergens including peanut products, egg, dairy, gluten, soy, seafood and shellfish
- You have the ability and stamina to work a minimum of 45 hours per week
- Illinois applicants must become food safety certified within 30 days of employment
Job Qualifications
- Minimum of at least 2 years as a general manager in a restaurant or retail environment with P&L responsibility preferred
- Strong written and verbal communication skills
- Ability to build and develop strong teams and handle conflict resolution
- Strong interviewing skills
- Ability to write effective schedules and maintain labor goals
- Microsoft Office skills
- Strong business acumen
- Ability to understand and interpret financial reports
- Open availability
- Ability to stand, walk for 8-9 hours as needed
- Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally
- Food safety certification required within 30 days for Illinois applicants
Job Duties
- Train, coach, and develop all shop team members to realize their potential
- Assess staff abilities and create and implement effective development plans
- Interview, select, and hire great people who represent Potbelly values
- Develop and maintain good vibes culture that fosters strong attraction and retention
- Effectively schedule associates, certified trainers, and shift leaders
- Update communication board with critical shop information
- Hold regular meetings with key shop staff
- Effectively delegate tasks to team and ensure a high standard of execution
- Ensure all security procedures are followed
- Ensure back-of-the-house procedural standards are met
- Count drawers and follow proper daily cash handling procedures
- Effectively drive neighborhood shop marketing and promotions to maximize sales potential, including sourcing and blitzing outside of shop for recruiting and marketing purposes
- Control cost of goods, variances, and inventories within the shop
- Create a marketing plan and lead local shop marketing to increase sales
- Control assigned P&L line items
- Spend 80-90% of time on the shop floor in the front of the house
- Maintain deadlines and prioritize while running effective shifts
- Comply with health and safety standards for food, cleanliness, and safety
- Effectively handle customer complaints and issues
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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