Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $100,000.00 - $120,000.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability insurance
long-term disability insurance
Paid Time Off
401k plan
employee discount
competitive pay
Job Description
WHSmith is a leading global travel retailer with a robust presence spanning over 1,700 stores across 30 countries worldwide. As a trusted name in travel retail, WHSmith North America, which includes prominent entities such as Marshall Retail Group (MRG) and InMotion, manages more than half of the companys international store estate. These specialty retail stores are strategically positioned in high-traffic locations such as airports and resorts throughout North America, providing travelers with an exceptional shopping experience. WHSmith prides itself on delivering quality products and superior customer service in dynamic and fast-paced environments.
Joining WHSmiths Field Team as a General M... Show More
Joining WHSmiths Field Team as a General M... Show More
Job Requirements
- Bachelor's degree preferred
- high school diploma required
- 3 years plus experience in multi-unit leadership in a retail environment
- understands and can speak to retail math including all KPI's
- basic knowledge of Microsoft Office suite
- passion for phenomenal customer service and is results/goal oriented
- strong verbal and written communication skills
- comfortable managing a team and highly self-motivated
- organized, detail oriented, and strong time management skills
- limited sitting
- frequent standing, walking, climbing, crouching, bending, pushing, or pulling
- normal or corrected vision and hearing
- can distinguish varying patterns or materials
- understand, speak, read, and write fluent English
- use of fine motor hand functions
- lift 0-60 lbs
Job Qualifications
- Bachelor's degree preferred
- high school diploma required
- 3 years plus experience in multi-unit leadership in a retail environment
- understands and can speak to retail math including all KPI's
- basic knowledge of Microsoft Office suite
- passion for phenomenal customer service and is results/goal oriented
- strong verbal and written communication skills
- comfortable managing a team and highly self-motivated
- organized, detail oriented, and strong time management skills
Job Duties
- Manage sales, shrink and all controllable expenses
- effectively and proactively recruit and develop store teams
- manage team to ensure progressive improvement of store performance
- partner with property management and maintain continuous communication
- comply with all company policy and procedures and hold teams accountable
- utilize performance appraisals and continuous coaching effectively to develop management
- ensure that the management and sales staff is trained and developed to meet company expectations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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