Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $1.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Paid vacation time
Quarterly bonus potential
Daily pay - on demand
Relocation opportunities
Fun environment
Job Description
BJ's Restaurants is a well-established and growing full-service casual dining chain known for its commitment to quality, innovation, and guest satisfaction. With over 200 restaurants across the country and several new openings annually, BJ's Restaurants prides itself on creating a dynamic and inclusive work culture. The company values connection, respect, advancement, fun, and trust — core principles encapsulated in its unique CRAFT philosophy. Employees at BJ's are supported by comprehensive benefits, leadership development opportunities, and a performance-based culture that encourages internal promotion. This environment fosters continuous professional growth and rewards excellence with lucrative compensation packages and quarterly bonuses, making BJ's... Show More
Job Requirements
- Bachelor’s degree preferred but not required
- minimum 5 years full service, high volume, casual dining restaurant management experience
- ability to work in a fast paced environment
- ability to motivate and direct team members
- good communication skills
- ability to stand and walk for long periods
- ability to lift 50 pounds
- ability to speak, read, and write English
Job Qualifications
- A minimum of 5 years full service, high volume, casual dining restaurant management experience
- high personal integrity, professionalism and maturity
- ability to work in a fast paced environment
- solid relationship management and performance management skills
- ability to motivate and direct team members and work effectively in management team
- strong understanding of BJ’s goals and objectives
- good communication skills
- exceptional interpersonal skills with a focus on listening and questioning skills
- strong writing and documentation skills
- ability to absorb and retain information quickly
- keen attention to detail
- proven problem-solving abilities
- ability to effectively prioritize and execute tasks with an appropriate sense of urgency in a high-performance, fast paced environment
- exceptional guest service orientation
- experience working in a team-oriented, collaborative environment
- ability to stand and walk around a restaurant to supervise operations for the duration of an 8-10 hour shift
- ability to lift 50 pounds
- ability to bend, stoop, and raise arms above head on occasion
- ability to speak, read, and write English
Job Duties
- Conduct daily briefings on matters of importance to the team
- manage all necessary repair and maintenance issues
- manage the Restaurant Risk Review audit process and implement necessary changes to ensure 100 percent compliance
- manage local restaurant marketing, sales building, and community involvement
- update the daily communication board with key restaurant and promotion announcements
- facilitate and participate in continued education program including creating training programs
- exercise discretion and independent judgment in facilitating zone management including hospitality, guest relations, and quality fast
- perform open, mid-day, and closing duties
- facilitate 10 minute drills with team members focusing on cleaning and sanitation
- ensure 100 percent compliance with all company policies and laws, including health and safety standards
- ensure compliance with BJ’s Code of Ethics, Integrity and Conduct, BJ’s Seven C’s, and BJ’s Principles of Professional Service
- ensure safety and sanitation
- monitor food and beverage quality and execution
- conduct RAFTT (Recipe-Appearance-Flavor-Temperature-Texture) twice daily on a specific food and drink item
- conduct Quarterly Food Reviews with DO or RKOM
- prepare and receive orders of food and beverages using judgment to adjust orders depending on peaks in business, large parties, and promotions
- conduct weekly inventories to ensure proper stock levels and assess ordering patterns
- monitor and validate daily prep production
- monitor and facilitate team member recognition
- make recommendations concerning development, promotion, and disciplinary action affecting team members
- make hiring and termination decisions
- cooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Home Office inquiries
- train, coach, and develop team members to provide Gold Standard service
- manage guest relations and guest recovery
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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