Surf Bagel logo

Surf Bagel

General Manager

Newark, DE, USA|Travel, Onsite

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Day Shifts
Fixed Shifts
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling

Job Description

Our company is a well-established organization within the hospitality sector, renowned for delivering exceptional customer service and outstanding operational excellence. We focus on creating memorable experiences for our clients through strong leadership, innovative strategies, and a dedicated team environment. Our commitment to maintaining the highest standards in all aspects of business operations has led us to seek an experienced General Manager to lead and develop one of our key units. This role supports a dynamic environment where business objectives are prioritized alongside team development and customer satisfaction. The General Manager position is a full-time exempt role, reflecting the significant responsibility... Show More

Job Requirements

  • Bachelor’s degree or equivalent experience
  • Minimum 3 years of management experience in a restaurant or hospitality setting
  • Proficient in sales strategy and operational management
  • Excellent organizational and problem-solving skills
  • Ability to work flexible hours including weekends and holidays
  • Capable of standing for long periods and lifting up to fifty pounds with team assistance as needed
  • Valid driver’s license and reliable transportation

Job Qualifications

  • Bachelor’s degree in business administration, hospitality management or related field preferred
  • Proven experience in general management within hospitality or food service industries
  • Strong leadership and team development skills
  • Excellent communication and interpersonal abilities
  • Demonstrated ability to meet sales targets and manage budgets
  • Knowledge of health and safety regulations including HAACP
  • Ability to manage multiple priorities in a fast-paced environment

Job Duties

  • Develop overall strategy for unit to meet business objectives, develop and promote employees and meet sales goals in all applicable sales avenues
  • Maintain highest standard of customer service in unit
  • Communicate and follow-up on unit objectives with all staff through to completion
  • Maintain a sales based focus, proactively seeking out sales opportunities to establish and maintain business relationships where possible through phone calls, physical interactions and driving where necessary
  • Maintain highest quality standards to ensure a safe working environment including maintaining HAACP, Board of Health protocols in everyday duties for all employees
  • Develop assistant management to effectively manage sales, costs, quality and people basics
  • Recruit and retain appropriately skilled staff to work in the restaurant and/or handle catering and banquet events

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: