Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $100,000.00 - $115,000.00
Work Schedule
Standard Hours
Benefits
competitive salary
performance bonuses
Paid Time Off
Health Insurance
Dental Insurance
Professional development opportunities
collaborative work environment
Job Description
AVE is a leader in providing exceptional multifamily residential living experiences, focusing on cultivating vibrant communities that residents are proud to call home. With a keen emphasis on customer service, operational excellence, and innovative community engagement, AVE stands out in the competitive hospitality and real estate sector. The company embraces a culture of leadership that prioritizes coaching, accountability, and professional growth, fostering an environment where employees and residents alike feel valued and supported.
The role of General Manager at AVE is a dynamic and entrepreneurial leadership position ideally suited for a high-energy, service-oriented professional who excels in managing b... Show More
The role of General Manager at AVE is a dynamic and entrepreneurial leadership position ideally suited for a high-energy, service-oriented professional who excels in managing b... Show More
Job Requirements
- 5-7+ years of direct leadership experience in mentoring, coaching, training, and supervising a team
- Experience in hospitality, travel, relocation, corporate housing, or multifamily industry strongly preferred
- Proven track record of driving sales, financial, and operational results
- Strong problem-solving abilities and strategic thinking skills
- Ability to build and maintain strong relationships with team members, residents, and clients
- Familiarity with Yardi and Oscar systems preferred but not required
Job Qualifications
- Proven leadership ability with 5-7+ years of direct experience in mentoring, coaching, training, and supervising a team
- Industry experience in hospitality, travel, relocation, corporate housing, or multifamily housing preferred
- Demonstrated success in driving sales, financial, and operational results to meet or exceed goals
- Strong problem-solving skills with strategic thinking capabilities
- Excellent interpersonal skills with ability to build and maintain strong relationships with team members, residents, and clients
- Knowledge of Yardi and Oscar systems is preferred but not required
- Commitment to promoting company vision, mission, culture, and values
Job Duties
- Utilize a hands-on approach to lead, coach, mentor, and supervise the team
- Actively promote the AVE vision, mission, culture, and QUEST values system amongst all team members
- Develop and execute sales and marketing plans to achieve financial results
- Work closely with the Business Development team to grow existing clients and forging new relationships to drive furnished suite occupancy and revenue goals
- Work closely with the Leasing team to drive unfurnished apartment occupancy and revenue goals
- Collaborate with leadership across all departments (asset/finance/marketing/IT/operations) to operate at the highest level and drive financial results
- Manage budget and expenses to deliver financial results
- Provide exceptional customer service to all residents, clients, prospects, partners, etc. to drive brand service culture
- Lead team in delivering elevated resident lifestyle through event programming, social media, and resident technology
- Hire, train, evaluate, and mentor team members in all community roles (sales, resident services, housekeeping, maintenance, and administration) to operate at the highest level and deliver professional growth
- Inspire and motivate all team members to operate at the highest level and empower them to take full ownership of their individual roles
- Deliver urgent follow-up to resident inquiries to ensure resident satisfaction
- Manage vendors and contractors to drive seamless operations
- Walk make-readies and the community daily to ensure brand asset presentation standards and sales success
- Manage apartment retention program to drive lease renewals
- Audit digital storefronts on weekly basis to ensure competitive edge (Marketing Websites, Google MyBusiness/Yelp/Apartments.com, etc.)
- Report on community performance by preparing weekly leasing and traffic reports, as well as monthly financial analysis
- Represent your community at relevant industry and local events (Chamber of Commerce/Travel/Relocation/Real Estate) to drive brand awareness
- Foster a positive, professional, and collaborative team-oriented environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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