Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,200.00 - $72,000.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
free life insurance
short-term disability insurance
long-term disability insurance
Paid Time Off
401K with company match
employee discount
Job Description
WHSmith is a renowned global travel retailer, operating over 1,700 stores across 30 countries worldwide. This prestigious company, which has a significant presence in North America through its division incorporating Marshall Retail Group (MRG) and InMotion, specializes in running successful specialty retail outlets located in airports and resort areas. WHSmith North America is a dynamic and expanding business, dedicated to delivering exceptional retail experiences to travelers across the region. The company prides itself on upholding diversity and inclusion, ensuring equal employment opportunities regardless of race, religion, gender, age, or disability status, among other protected classifications. As a leading name in... Show More
Job Requirements
- Bachelor's degree preferred
- High School diploma required
- 3 years plus experience in multi-unit leadership in a retail environment
- Understands and can speak to retail math including all KPIs
- Basic knowledge of Microsoft Office Suite
- Passion for phenomenal customer service and is results/goal oriented
- Strong verbal and written communication skills
- Comfortable managing a team and highly self-motivated
- Organized, detail oriented, and strong time management skills
- Limited sitting
- Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
- Normal or corrected vision and hearing
- Can distinguish varying patterns or materials
- Understand, speak, read, and write fluent English
- Use of fine motor hand functions
- Lift 0-60 lbs
Job Qualifications
- Bachelor's degree preferred
- High School diploma required
- 3 years plus experience in multi-unit leadership in a retail environment
- Understands and can speak to retail math including all KPIs
- Basic knowledge of Microsoft Office Suite
- Passion for phenomenal customer service and results oriented
- Strong verbal and written communication skills
- Comfortable managing a team and highly self-motivated
- Organized, detail oriented, and strong time management skills
Job Duties
- Manage sales, shrink and all controllable expenses
- Effectively and proactively recruit and develop store teams
- Manage team to ensure progressive improvement of store performance
- Partner with property management and maintain continuous communication
- Comply with all company policy and procedures and hold teams accountable
- Utilize performance appraisals and continuous coaching to develop management
- Ensure that management and sales staff are trained and developed to meet company expectations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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