Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.82 - $39.77
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Caribou Coffee is a renowned coffeehouse company dedicated to creating day-making experiences that spark a chain reaction of good. Founded with a mission to serve the best coffee in a welcoming atmosphere, Caribou Coffee has established itself as a beloved brand with a strong community focus. The company prides itself on fostering a culture where team members, guests, and business priorities are equally valued, making it a great choice for those seeking meaningful work within a supportive environment. Caribou Coffee emphasizes teamwork, guest satisfaction, and operational excellence as the cornerstones of its success.
The General Manager role at Cari... Show More
The General Manager role at Cari... Show More
Job Requirements
- High school diploma or GED equivalent
- Minimum 1-2 years management experience in restaurant, retail, or guest service
- Must be 18 years or older
- Reliable transportation
- Ability to work full time hours including early mornings, evenings, weekends, and holidays
- Willingness to learn new systems and tools
- Ability to stand for extended periods and lift up to 50 pounds
Job Qualifications
- A minimum of 1-2 years of restaurant, retail, or guest service management experience and/or combined experience and education
- Must be 18 years of age or older
- Have reliable transportation
- Ability to work full-time (47 hours per week) including early mornings, evenings, weekends, and holidays
- Willingness to learn new systems and tools
- Preferred ServSafe certification or ability to obtain within 90 days
- Experience with sales building, profit and loss statements, recruitment, and training
- Aptitude for store systems including Toast, CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper
- Valid driver's license
- High school diploma or GED equivalent
Job Duties
- Ensure the store is fully staffed for upcoming shifts including schedule management
- Develop creative team member engagement strategies and foster continuous growth
- Build and maintain a high-performing team through goal setting, accountability, and inspiration
- Oversee execution and completion of role-based training and onboarding programs
- Provide ongoing coaching, feedback, and recognition to team members
- Model and uphold company policies and ensure a safe environment
- Use Caribou systems and tools appropriately and timely
- Lead and inspire team to deliver outstanding guest experiences
- Facilitate timely resolution of employee, customer, and supply chain issues
- Drive initiatives to improve guest satisfaction, speed of service, and loyalty
- Lead store performance to drive sales, profitability, and operational excellence
- Manage scheduling and presence to meet operational needs
- Oversee supply chain processes and asset management
- Utilize financial planning for store budget management
- Analyze financial trends and adjust operations for growth and expense control
- Promote enthusiasm and focus on sales goals
- Manage inventory and minimize waste
- Maintain food safety, sanitation, and health standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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