Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $65,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Retirement Plan
Paid Time Off
Performance bonus
Training and Development
flexible scheduling
Employee Discounts
Job Description
Mammoth Holdings is a dynamic company specializing in providing top-tier car wash services to diverse communities. Each location under Mammoth Holdings is distinct, reflecting the company’s commitment to excellent customer service and a vibrant workplace culture. The company prides itself on fostering an environment where team development, quality operations, and customer satisfaction are paramount. Mammoth Holdings operates multiple sites, each managed by leaders who embody the company’s values and drive its growth within their communities. As a leader in the service industry, Mammoth Holdings continues to expand its footprint, emphasizing local engagement, operational excellence, and a superior customer experience.
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Job Requirements
- high school diploma or equivalent
- experience in operations management preferably in service industry
- proven leadership and team coaching skills
- ability to work flexible hours including peak business times
- excellent communication and interpersonal skills
- problem-solving abilities and experience handling damage claims
- commitment to customer service excellence
- willingness to participate in community outreach and local marketing
- ability to maintain site condition and manage supplies
Job Qualifications
- proven experience in managing operations in a high-volume customer service environment
- demonstrated ability to lead and develop teams to achieve sales and performance targets
- experience with sales-driven culture and implementing marketing strategies
- strong communication skills and ability to lead cross-functional teams
- experience in resolving claims and managing procurement
- entrepreneurial mindset with community engagement experience
- flexible and adaptable to changing business needs
Job Duties
- oversee site operations to ensure smooth functioning and high service standards
- manage and coach team members to optimize performance and promote sales initiatives
- collaborate with regional Director of Operations to implement sales and marketing strategies
- manage procurement of site supplies and maintenance of car wash equipment
- handle and resolve damage claims efficiently
- lead community engagement and represent the company at local events
- maintain site in "show-ready" condition to guarantee exceptional customer experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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