LINE DC

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $200,000.00
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Benefits

401(k)
401(k) matching
bonus
Dental Insurance
Employee Discounts
Health Insurance
Paid Time Off
Training and Development
Vision Insurance
Wellness resources

Job Description

Our company is a distinguished hotel located in the dynamic and vibrant DC area market, recognized for its commitment to providing exceptional guest experiences and maintaining a superior level of service across all departments. We are dedicated to fostering a work environment that promotes growth, learning, and development for our team members while continuously striving to achieve outstanding financial performance and operational excellence. With a strong emphasis on guest satisfaction, operational efficiency, and innovative strategies, our establishment offers a well-rounded hospitality experience that appeals to both business and leisure travelers alike.

We are currently seeking a highly experienced and moti... Show More

Job Requirements

  • Bachelor’s degree in hospitality management, business administration or related field preferred
  • minimum of five years’ experience as a hotel general manager or similar role
  • proficiency in MS Office applications including Excel and PowerPoint
  • experience working with PMS and POS systems
  • outstanding communication skills
  • proven leadership and team management capabilities
  • strong organizational and multitasking skills
  • ability to analyze financial reports and manage budgets
  • excellent problem-solving skills
  • ability to work under pressure
  • flexible and adaptable to perform various tasks as needed
  • commitment to ethical conduct and professionalism

Job Qualifications

  • At least five years experience as hotel general manager or relevant position
  • experience in the DC area market highly preferred
  • strong ability in using MS Office including Excel and PowerPoint
  • ability to work with PMS and POS software
  • outstanding communication and interpersonal skills
  • excellent reading, writing and oral proficiency in English
  • excellent organizational and time management skills
  • excellent attention to detail
  • financial management skills
  • performance management skills
  • business acumen
  • ethical conduct
  • leadership, coaching and development abilities
  • ability to multitask
  • work well under pressure and be a team player

Job Duties

  • Serve as the liaison between the hotel and the managing director
  • manage expenditures from the annual operating and capital reserve budgets
  • initiate, implement, understand and analyze accounting procedures including labor forecasts, inventory procedures, financial forecasting, annual budgeting, capital expenditures, payroll and month-end analysis
  • work with sales, revenue and food & beverage teams to maximize revenue opportunities
  • review payroll records for appropriate personnel
  • implement policies and procedures involving severe weather, safety and fire
  • monitor and manage guest billing and collection procedures
  • plan, document, implement and monitor department training programs
  • comply with hotel purchasing and invoice procedures
  • coordinate contract services relevant to specific areas
  • develop a continuous five-year capital improvement plan
  • ensure adherence to accounting standards and company standard operating procedures
  • maintain accurate records and files
  • communicate effectively with intercompany support teams
  • interact with employees, guests, investors and management team professionally
  • ensure timely response to calls, emails, and escalated guest feedback
  • maintain open door communication
  • organize and conduct staff meetings and one-on-ones
  • interview, select, train and manage employees
  • enforce recruiting and onboarding procedures
  • ensure employee uniform compliance
  • maintain safety awareness and effective personnel relations
  • implement labor standards and tailored job descriptions
  • develop and implement hotel orientations
  • administer progressive discipline policies
  • perform performance evaluations and set personnel goals
  • oversee hotel service levels, property maintenance, daily inspections and preventative maintenance
  • manage events and local activations
  • plan and price menu items
  • maintain knowledge of services and local activities
  • enhance guest experience from pre-arrival to departure
  • promote guest name recognition
  • coordinate contract services and inventory
  • manage weekly work schedules
  • ensure safety equipment and emergency procedures compliance
  • oversee all equipment maintenance and OSHA requirements
  • perform other duties as assigned

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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