Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $200,000.00
Benefits
401(k)
401(k) matching
bonus
Dental Insurance
Employee Discounts
Health Insurance
Paid Time Off
Training and Development
Vision Insurance
Wellness resources
Job Description
Our company is a distinguished hotel located in the dynamic and vibrant DC area market, recognized for its commitment to providing exceptional guest experiences and maintaining a superior level of service across all departments. We are dedicated to fostering a work environment that promotes growth, learning, and development for our team members while continuously striving to achieve outstanding financial performance and operational excellence. With a strong emphasis on guest satisfaction, operational efficiency, and innovative strategies, our establishment offers a well-rounded hospitality experience that appeals to both business and leisure travelers alike.
We are currently seeking a highly experienced and moti... Show More
We are currently seeking a highly experienced and moti... Show More
Job Requirements
- Bachelor’s degree in hospitality management, business administration or related field preferred
- minimum of five years’ experience as a hotel general manager or similar role
- proficiency in MS Office applications including Excel and PowerPoint
- experience working with PMS and POS systems
- outstanding communication skills
- proven leadership and team management capabilities
- strong organizational and multitasking skills
- ability to analyze financial reports and manage budgets
- excellent problem-solving skills
- ability to work under pressure
- flexible and adaptable to perform various tasks as needed
- commitment to ethical conduct and professionalism
Job Qualifications
- At least five years experience as hotel general manager or relevant position
- experience in the DC area market highly preferred
- strong ability in using MS Office including Excel and PowerPoint
- ability to work with PMS and POS software
- outstanding communication and interpersonal skills
- excellent reading, writing and oral proficiency in English
- excellent organizational and time management skills
- excellent attention to detail
- financial management skills
- performance management skills
- business acumen
- ethical conduct
- leadership, coaching and development abilities
- ability to multitask
- work well under pressure and be a team player
Job Duties
- Serve as the liaison between the hotel and the managing director
- manage expenditures from the annual operating and capital reserve budgets
- initiate, implement, understand and analyze accounting procedures including labor forecasts, inventory procedures, financial forecasting, annual budgeting, capital expenditures, payroll and month-end analysis
- work with sales, revenue and food & beverage teams to maximize revenue opportunities
- review payroll records for appropriate personnel
- implement policies and procedures involving severe weather, safety and fire
- monitor and manage guest billing and collection procedures
- plan, document, implement and monitor department training programs
- comply with hotel purchasing and invoice procedures
- coordinate contract services relevant to specific areas
- develop a continuous five-year capital improvement plan
- ensure adherence to accounting standards and company standard operating procedures
- maintain accurate records and files
- communicate effectively with intercompany support teams
- interact with employees, guests, investors and management team professionally
- ensure timely response to calls, emails, and escalated guest feedback
- maintain open door communication
- organize and conduct staff meetings and one-on-ones
- interview, select, train and manage employees
- enforce recruiting and onboarding procedures
- ensure employee uniform compliance
- maintain safety awareness and effective personnel relations
- implement labor standards and tailored job descriptions
- develop and implement hotel orientations
- administer progressive discipline policies
- perform performance evaluations and set personnel goals
- oversee hotel service levels, property maintenance, daily inspections and preventative maintenance
- manage events and local activations
- plan and price menu items
- maintain knowledge of services and local activities
- enhance guest experience from pre-arrival to departure
- promote guest name recognition
- coordinate contract services and inventory
- manage weekly work schedules
- ensure safety equipment and emergency procedures compliance
- oversee all equipment maintenance and OSHA requirements
- perform other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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