El Pollo Loco

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $23.00 - $28.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

competitive pay
quarterly bonuses
no overnight hours
Free meals during your shift
employee discount on food
Career growth potential
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
Flexible spending account
Paid vacation
Paid sick time
401(K) Plan with Match
Employee assistance program
Life insurance
legal insurance
Long Term Disability coverage
Pet insurance
Discounts on theme parks
Discounts on movie tickets
Discounts on sports events
Discounts on hotels

Job Description

El Pollo Loco is a well-established fast casual restaurant chain known for its signature fire-grilled chicken and commitment to delivering a unique dining experience centered on quality, flavor, and customer satisfaction. Founded with a passion for authentic Mexican-style grilled chicken, El Pollo Loco has grown to become a beloved brand with numerous locations across the United States. Renowned for its vibrant atmosphere and flavorful menu offerings, the company continually seeks to innovate and expand while maintaining high standards of service and operational excellence. With a focus on fostering a positive workplace culture, career growth, and community engagement, El Pollo Loco... Show More

Job Requirements

  • Must be at least 18 years old
  • high school diploma or equivalent preferred
  • must be an EPL Assistant Manager or have the equivalent of 3 or more years of management experience, preferably in a restaurant environment
  • possess and maintain a valid driver's license and a reliable vehicle that may be used for company business
  • must obtain Serve Safe Certification

Job Qualifications

  • Must be at least 18 years old
  • high school diploma or equivalent preferred
  • must be an EPL Assistant Manager or have the equivalent of 3 or more years of management experience, preferably in a restaurant environment
  • possess and maintain a valid driver's license and a reliable vehicle that may be used for company business
  • must obtain Serve Safe Certification

Job Duties

  • Strategically manages, coaches, and recognizes team member performance to drive efficient and effective restaurant operations
  • executes and trains team on opening and closing procedures in alignment with El Pollo Loco policies, overseeing restaurant setup, food preparation, and cleaning processes
  • optimizes labor and workforce planning through effective and efficient team deployment and scheduling
  • ensures staffing levels are aligned with anticipated sales volume in alignment with current labor modeling to uphold productivity and customer service standards while meeting labor hour targets
  • provides hands-on support by ensuring proper coverage of all restaurant workstations and may be required to provide backup support to cover team member breaks
  • maintains focus on guest service and speed of service, ensuring achievement of company goals for timeliness
  • educates team on restaurant operational efficiency metrics and ensures compliance with standards
  • oversees hiring processes from interviews, references, I-9 verification, and new hire orientations, ensuring all restaurant staffing requirements are effectively and compliantly achieved
  • performs other duties as assigned by management to support restaurant operations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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