Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,000.00 - $70,300.00
Work Schedule
Standard Hours
Benefits
Annual paid time off (PTO)
Paid parental leave
Paid holidays
Medical insurance
prescription drug coverage
Dental Insurance
Vision Insurance
401(k) retirement plan with company match
Employer paid short-term disability
Life insurance
Continuing education opportunities
Free prescription or non-prescription safety glasses
Annual Voluntary Uniform Stipend
Job Description
Gerber Collision & Glass stands as one of North America's largest and most trusted collision repair companies, proudly serving customers for over 80 years. With sales exceeding $3 billion, more than 1000 locations, and a growing team of over 10,000 employees across the United States and Canada, Gerber Collision & Glass has built a reputation for exceptional service and a commitment to excellence. The company’s mission revolves around delivering a WOW experience to every customer by providing top-tier collision repair services, glass repair, and related automotive solutions. Gerber Collision & Glass believes in fostering a workplace that embraces diversity, inclusion,... Show More
Job Requirements
- Post-secondary education or equivalent
- Proven leadership experience in a collision repair environment or similar role
- Attention to detail and a high degree of accuracy
- Ability to consistently demonstrate a successful client experience
- Communicate clearly both verbally and in writing
- Ability to motivate others utilizing effective coaching tools and management skills
Job Qualifications
- Post-secondary education or equivalent
- Proven leadership experience in a collision repair environment or similar role
- Ability to motivate others utilizing effective coaching tools and management skills
- Clear verbal and written communication skills
- Attention to detail and a high degree of accuracy
- Ability to consistently demonstrate a successful client experience
Job Duties
- Ensure consistent execution of WOW (Wow Operating Way) plan
- Prepare and manage the annual and monthly operating budget of the collision center
- Forecast, target and track monthly sales, profit and expense objectives
- Deliver formal annual performance reviews and informal monthly performance reviews
- Monitor and maintain all accounts payable and accounts receivable relating to the collision center
- Maintain a clean and organized repair facility at all times
- Monitor all maintenance required for all shop equipment, including the paint booth
- Provide training for all staff as necessary
- Ensure all staff wear proper safety gear and adhere to dress code
- Open and close the facility daily as per established procedures
- Conduct or coordinate daily production meetings/walks to confirm throughput and delivery dates
- Manage all estimates to ensure labor mix is within established standards
- Manage store capacity
- Lead and manage all repair facility personnel
- Facilitate monthly health and safety and staff meetings
- Attend monthly managers meetings
- Attend training, information sessions and workshops recommended by senior leadership team
- Review store customer satisfaction index performance and follow up within 24 hours
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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