SPGR Enterprises Inc

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $59,000.00 - $85,000.00
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

401(k)
401(k) matching
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid sick time
Paid holidays
Employee Discounts
flexible scheduling

Job Description

This job opportunity is with a franchisee of the Dairy Queen brand, one of the most recognized and beloved quick service restaurant systems worldwide. It is important to note that this role is not with the American Dairy Queen Corporation nor International Dairy Queen, Inc. but with an independent Dairy Queen franchise owner who operates as an autonomous business entity. Being a franchisee means the employer is responsible for employment-related decisions including hiring, wage determination, and work schedules, which enables a uniquely personalized working environment within the larger Dairy Queen system.

This franchisee-led Dairy Queen fosters an energetic, ... Show More

Job Requirements

  • minimum 3-5 years of restaurant management experience with responsibility for restaurant profit and loss
  • high school diploma or equivalent
  • strong hospitality and customer service skills
  • proven track record of effectively managing COGS and labor
  • strong knowledge and application of safe food handling practices
  • must be ServSafe certifiable
  • excellent track record of coaching and developing employees
  • work well under pressure packed situations while maintaining a great attitude
  • comfortable standing for entire shift and able to lift 50 pounds
  • ability to work in and out of different temperature ranges
  • must be highly organized and detail-oriented with capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment
  • exhibit good manners, proper personal hygiene, and promptness
  • have fun and maintain a positive attitude at all times

Job Qualifications

  • minimum 3-5 years of restaurant management experience with responsibility for restaurant profit and loss
  • high school diploma or equivalent
  • strong hospitality and customer service skills
  • proven track record of effectively managing COGS and labor
  • strong knowledge and application of safe food handling practices
  • must be ServSafe certifiable
  • excellent track record of coaching and developing employees
  • ability to work well under pressure while maintaining a great attitude
  • highly organized and detail-oriented
  • excellent interpersonal and communication skills

Job Duties

  • be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
  • enthusiastically greet and welcome fans to the Dairy Queen brand
  • strive to exceed fan expectations and deliver fan first service through timely and quality service
  • develop the restaurant’s business plan by working with the owner and manage restaurant profit and loss to optimize sales and profit
  • meet or exceed Dairy Queen brand standards with competency in inventory and cash controls
  • hire, train, coach and develop the store management team and hourly crew members to build a highly skilled and productive team
  • create and maintain a positive, safe, clean, and inviting environment for fans and team members

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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