Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $25.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Paid Time Off
Cell phone reimbursement
Job Description
Wingstop is a well-established independent and locally owned franchise specializing in delivering delicious chicken wings paired with exceptional customer service. As a growing business, Wingstop is dedicated to creating a positive dining experience through its enthusiastic and professional team members, innovative menu offerings, and commitment to quality. The company prioritizes a culture of integrity, teamwork, and customer satisfaction, making it a popular destination for wing lovers and families alike. The franchise operates under high standards to ensure health and safety, as well as operational excellence, across all locations, making it a reputable employer in the food service and restaurant industry.Show More
Job Requirements
- Minimum of 2 years of previous food service or restaurant supervisory experience
- food handler certification required
- experience using a computer and register (POS) system
- available to work flexible hours including mornings, evenings, weekends, late nights and/or holidays
- ability to lift and carry, push, or pull heavy objects up to 50 pounds, with or without reasonable accommodation
- ability to stand for long periods of time and work in a fast-paced environment
Job Qualifications
- Minimum of 2 years of previous food service or restaurant supervisory experience
- food handler certification required
- experience using a computer and register (POS) system
- available to work flexible hours including mornings, evenings, weekends, late nights and/or holidays
- Spanish speaking a plus
Job Duties
- Acts with integrity, honesty and knowledge that promote the culture, values, and mission of Wingstop
- responsible for recruiting, selecting, orienting, training, assigning, scheduling team members, in partnership with the District Manager
- works with both the District Manager and Human Resources to manage performance, including coaching, counseling, and disciplining team members with professional maturity
- communicates job expectations to the staff
- plans, monitors, and reviews performance of employees
- plans and reviews compensation actions
- enforces policies and procedures
- communicate in a timely and effective manner with District Manager about operational and human resources issues
- perform regular restaurant inspections to ensure team and restaurant is meeting standards
- maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
- tracks inventory and ensures accurate record keeping
- identifies and resolve issues with food preparation
- helps team handle customer service issues with grace, courtesy and with the goal of cultivating happy, returning customers
- maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures
- proper safety procedures, to include, but not limited to injury reporting, conducting meetings, equipment maintenance, etc., complying with health and legal regulations
- maintaining security systems
- accomplishes company goals by accepting ownership for accomplishing new and different job responsibilities
- explores opportunities to add value to job accomplishments
- meet restaurant operating policies and standards, including providing quality food products, cash handling and store safety and security, with or without reasonable accommodation
- maintain operational standards and requirements in the restaurant
- identify and communicate maintenance problems to the Facilities Department
- maintain all facilities to Wingstop's company standards
- ensure communication is passed across organization from the General Manager and District Manager to every team member in the restaurant
- use company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team
- leverage the support of the Restaurant Support Center
- ensure all risk management issues are following company standards
- strong business acumen and ability to drive results through team collaboration to achieve store metrics
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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