Wingstop - FWS

General Manager

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $22.00 - $25.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Paid Time Off
Cell phone reimbursement

Job Description

Wingstop is a well-established independent and locally owned franchise specializing in delivering delicious chicken wings paired with exceptional customer service. As a growing business, Wingstop is dedicated to creating a positive dining experience through its enthusiastic and professional team members, innovative menu offerings, and commitment to quality. The company prioritizes a culture of integrity, teamwork, and customer satisfaction, making it a popular destination for wing lovers and families alike. The franchise operates under high standards to ensure health and safety, as well as operational excellence, across all locations, making it a reputable employer in the food service and restaurant industry.Show More

Job Requirements

  • Minimum of 2 years of previous food service or restaurant supervisory experience
  • food handler certification required
  • experience using a computer and register (POS) system
  • available to work flexible hours including mornings, evenings, weekends, late nights and/or holidays
  • ability to lift and carry, push, or pull heavy objects up to 50 pounds, with or without reasonable accommodation
  • ability to stand for long periods of time and work in a fast-paced environment

Job Qualifications

  • Minimum of 2 years of previous food service or restaurant supervisory experience
  • food handler certification required
  • experience using a computer and register (POS) system
  • available to work flexible hours including mornings, evenings, weekends, late nights and/or holidays
  • Spanish speaking a plus

Job Duties

  • Acts with integrity, honesty and knowledge that promote the culture, values, and mission of Wingstop
  • responsible for recruiting, selecting, orienting, training, assigning, scheduling team members, in partnership with the District Manager
  • works with both the District Manager and Human Resources to manage performance, including coaching, counseling, and disciplining team members with professional maturity
  • communicates job expectations to the staff
  • plans, monitors, and reviews performance of employees
  • plans and reviews compensation actions
  • enforces policies and procedures
  • communicate in a timely and effective manner with District Manager about operational and human resources issues
  • perform regular restaurant inspections to ensure team and restaurant is meeting standards
  • maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
  • tracks inventory and ensures accurate record keeping
  • identifies and resolve issues with food preparation
  • helps team handle customer service issues with grace, courtesy and with the goal of cultivating happy, returning customers
  • maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures
  • proper safety procedures, to include, but not limited to injury reporting, conducting meetings, equipment maintenance, etc., complying with health and legal regulations
  • maintaining security systems
  • accomplishes company goals by accepting ownership for accomplishing new and different job responsibilities
  • explores opportunities to add value to job accomplishments
  • meet restaurant operating policies and standards, including providing quality food products, cash handling and store safety and security, with or without reasonable accommodation
  • maintain operational standards and requirements in the restaurant
  • identify and communicate maintenance problems to the Facilities Department
  • maintain all facilities to Wingstop's company standards
  • ensure communication is passed across organization from the General Manager and District Manager to every team member in the restaurant
  • use company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team
  • leverage the support of the Restaurant Support Center
  • ensure all risk management issues are following company standards
  • strong business acumen and ability to drive results through team collaboration to achieve store metrics

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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