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InTown Suites

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
Paid Time Off
Weekly Payroll
Career growth opportunities
Sundays Off

Job Description

InTown Suites is a reputable hospitality company known for providing affordable and comfortable extended stay accommodations. Our hotels offer an inviting and convenient environment tailored to meet the diverse needs of travelers who require long-term lodging solutions. With multiple properties across various locations, InTown Suites prides itself on delivering quality customer service, cleanliness, and a welcoming atmosphere to guests. Our commitment to maintaining high standards in hospitality is demonstrated by the dedication of our teams at each property, working tirelessly to ensure every guest’s stay is pleasant and hassle-free.

We are currently seeking a dedicated General Manager f... Show More

Job Requirements

  • Minimum 3 years’ experience in management and supervisory roles
  • High school diploma or equivalent preferred
  • Valid driver’s license
  • Current auto insurance
  • Access to a functioning automobile
  • Proficiency in English language communication
  • Ability to interpret reports and financial information
  • Competent computer skills including front office systems
  • Strong leadership and organizational abilities
  • Capability to work long hours and handle multiple priorities
  • Physical ability to perform duties including lifting up to 25 pounds occasionally
  • Availability to work in varied indoor and outdoor conditions

Job Qualifications

  • Minimum 3 years’ experience in management and supervisory experience
  • High school diploma preferred but not required as any combination of education and experience equivalent to graduation from high school is considered
  • Ability to read, speak, write and understand the English language
  • Ability to read, understand, and interpret information found in a variety of reports and hotel information
  • Sufficient mathematical skills to prepare forecasts and reports, calculate room revenue, average rate, occupancy percentage and labor costs
  • General computer proficiency with thorough knowledge of Front Office/Front Desk management
  • Thorough knowledge of related department operations including service standards, guest relations, etiquette, and upselling techniques
  • Ability to compose and express thoughts clearly
  • Ability to work long hours on a regular basis and as business conditions demand
  • Ability to manage multiple activities in stressful situations, organize self and efforts of others
  • Ability to make effective judgment on front office operations and staff and solve guest and operational problems
  • Salesmanship and knowledge of the local competitive landscape

Job Duties

  • Recruit, interview and hire all property staff
  • Training, development and support of property staff
  • Responsible for office operations, including checking-in and checking out guests, control of all money, and bookkeeping and payroll functions
  • Ensure and provide excellent guest service
  • Develop expertise on computer operating system
  • Identify and manage repair and maintenance issues
  • Identify capital expenditure needs and assist with completion of capital expenditure projects
  • Identify and follow up on life/safety issues and inspection issues
  • Maximize financial performance through revenue management and pricing recommendations
  • Meet budgets through P&L analysis and effective cost and inventory control
  • Assists in preparation of annual budgets
  • Monitor competitors for their market
  • Drive sales through local marketing
  • Develop and maintain positive relationships will all local governmental authorities
  • Assist in recruitment and training of other General Managers

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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