Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k)
Paid Time Off
Paid holidays
Job Description
MyEyeDr. is a leading healthcare company renowned for its comprehensive vision care services and unique retail experience. It operates as a high-growth organization committed to delivering exceptional, personalized eyecare to each patient by integrating community-based healthcare professionals and knowledgeable, dedicated teams. MyEyeDr. operates with a distinct business model focused on accessibility, welcoming all insurance types, and offering a diverse selection of stylish eyewear suited to meet the varied needs of its broad patient base. The company’s culture centers on inclusivity, professional growth, and delivering quality care that positively impacts the lives of patients and associates alike. The company prides itself... Show More
Job Requirements
- Undergraduate degree or relevant years of experience in management
- Minimum of 2 years leadership experience in a decision-making capacity
- Proven experience leading multiple employees towards sales and operational goals
- Demonstrated ability to manage business operations in a dynamic customer-facing environment
- Strong communication skills and attention to detail
- Commitment to uphold company values and service standards
- Ability to mentor and inspire team members
- Willingness to learn about optical industry roles and services
- Collaborative team mindset
- Availability for evening and weekend shifts
Job Qualifications
- Undergraduate degree or relevant years of experience serving in a management position (Retail/Hospitality strongly preferred)
- 2+ years in a leadership facing role serving as the main decision maker
- Experience leading two or more employees to help achieve sales and operational objectives
- Experience driving business and sales operations in a complex, customer-facing, fast-paced environment
- Effective communicator, detail oriented and a strong leader that demonstrates the values of MyEyeDr.
- Upholds exceptional service standards and acts as a mentor to our team members and patients
- A servant leadership style with strong drive for result, business acumen and an entrepreneurial spirit
- Willing to learn about industry, product, full scope optical office roles, and services
- A natural leader with the ability to coach and inspire team members
- Team player who is willing to collaborate with all to provide the best patient experience
Job Duties
- Build and foster a purpose driven team through recruitment and onboarding, as well as ongoing training and development
- Have direct responsibility for financial success of your office through managing behaviors that drive KPI performance
- Collaborate with doctor(s), home office support, and associate members to provide seamless patient experience
- Deliver key performance indicators with flawless execution of patient experiences and provide in the moment coaching to other office leaders and team members
- Maximize Optometric partnerships through participation and involvement in coverage, walk-in availability and doctor availability
- Lead Doctor of Optometry business partnership and on-going relationship
- Maintain HR policies and compliance to promote a productive and safe work environment to our team members and patients
- Lead performance and development in partnership with our District Manager for all team members
- Ensure our optical merchandise meets standards, patient requirements and requests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: