Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $49,000.00 - $73,200.00
Work Schedule
Standard Hours
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k with employer match
Paid Time Off
Uniforms Provided
team member hotel discount program
Job Description
Ascent Hospitality is a dynamic hotel management company with an extensive portfolio of hotels and a robust pipeline of new properties and acquisitions. The company is highly focused on people rather than numbers, which forms the foundation of its successful culture. This culture is centered on creating memorable experiences not only for guests but also for all team members, fostering a collaborative and unified work environment. Ascent Hospitality prides itself on hiring individuals who work well as part of a team and who share a passion for exceptional service. Their leadership team values accomplished professionals who are passionate about serving... Show More
Job Requirements
- Must have 3-5 years’ prior experience as a general manager
- proven experience as hotel manager or relevant role with an emphasis on sales
- college education preferred
- must have strong leadership skills
- excellent communication and interpersonal skills
- ability to multi-task and work well under pressure
- proficiency in Microsoft Office applications
- must possess a valid driver’s license
- ability to operate a vehicle to meet with clients
- reliable, ethical, and customer centric
- ability to identify operational performance gaps and implement improvements
- must be physically capable of standing, walking, lifting, and operating under stressful conditions
Job Qualifications
- Proven experience as hotel manager or relevant role with an emphasis on sales
- must have 3-5 years’ prior experience as a general manager
- college education preferred
- understanding of all hotel management best practices and relevant laws and guidelines
- demonstrable aptitude in decision-making and problem-solving
- reliable with an ability to multi-task and work well under pressure
- outstanding leadership skills and great attention to detail
- excellent written and verbal communication and interpersonal skills
- well organized and detail-oriented
- ability to identify operational performance, productivity, and efficiency gaps and implement corrective measures
- ability to multi-task
- proficiency in Microsoft Office applications
- previous sales experience preferred
- must have a valid driver’s license and be able to operate a vehicle to meet with clients
Job Duties
- Manage all sources of revenue including rooms, housekeeping, food and beverage, engineering, and other departments
- ensure all departments are profitable and maintain strong working relationships
- assist in development and implementation of sales and marketing programs and quarterly sales strategy reports
- actively participate in sales discussions, meetings, plans, and sales calls
- engage in community and government affairs
- create and monitor the hotel’s annual budget
- motivate employees and ensure employee development and retention through hands-on management
- ensure outstanding guest service and adherence to brand standards
- enforce and maintain a preventative maintenance program
- adhere to franchise and company procedures and regulations
- comply with corporate accounting procedures
- inspect property daily to ensure safety, comfort, cleanliness, and guest satisfaction
- conduct daily huddle and weekly leadership meetings
- select, train, and direct department managers and supervisors
- monitor performance and develop employees’ career paths
- conduct performance appraisals and handle disciplinary actions
- aggressively reduce accidents and minimize workers’ compensation and unemployment claims
- remain visible and available for guests
- offer assistance or answer questions hotel-wide
- thoroughly understand and implement brand service culture
- adhere to action plans and budget concepts
- safeguard realization, tracing, and adjustment of deviations
- develop actions for improvement and cost saving
- coordinate planning of management team work schedules, recruitment, and training
- work front desk shifts as needed
- follow up on guest complaints, incidents, and accidents
- maintain contacts with public authorities regarding licensing
- attend monthly department employee meetings
- perform other duties as assigned
- provide a professional image through appearance and dress
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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