Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,100.00 - $71,800.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Training and Development
Job Description
Tim Hortons is a renowned multinational fast-food restaurant chain specializing in coffee and doughnuts with a significant presence in Canada and across the globe. Founded in 1964, Tim Hortons has grown to become a beloved brand known for its commitment to quality, customer service, and community involvement. Their establishments offer a welcoming and friendly environment where guests can enjoy a variety of food and beverage options, including coffee, baked goods, breakfast items, and lunch sandwiches. As a company, Tim Hortons emphasizes operational excellence, community engagement, and employee development, making it a prominent and attractive employer in the retail food industry.Show More
Job Requirements
- High school diploma or equivalent
- previous management experience in a restaurant or retail environment
- ability to work flexible hours including weekends and holidays
- strong organizational and multitasking skills
- excellent interpersonal and communication skills
- physical ability to meet postural and physical demands such as standing for long periods and lifting
- knowledge of occupational health and safety legislation
- commitment to upholding company policies and standards
Job Qualifications
- Proven experience in restaurant or retail management
- strong leadership and people management skills
- excellent communication abilities
- ability to work with financial data and budget planning
- knowledge of health and safety regulations
- experience in training and developing staff
- strong problem solving and conflict resolution skills
- ability to handle customer complaints professionally
- proficiency in operational management
- ability to work under pressure and manage multiple priorities
- knowledge of waste management and security procedures
- high school diploma or equivalent
Job Duties
- Order supplies and oversee building maintenance cleanliness and security
- accountable for production of Always Fresh standards and waste levels
- plan and work to budgets maximize profits and achieve sales and transaction targets
- control food paper and labour costs administer payrolls
- recruit new team members and manage performance including training and development
- motivate and encourage team to achieve targets
- build bench strength by identifying and developing high potential employees
- set goals and objectives for team
- ensure open door policy for team members
- maintain excellent communication with all shifts
- provide open communication with General Manager and Restaurant Owner
- ensure restaurant compliance with applicable legislation
- maintain high standards of guest experience
- implement company policies procedures and ethics
- handle guest complaints and queries professionally
- prepare reports and conduct performance analysis
- establish relationships with local community and support corporate social responsibility
- establish security procedures reduce theft and ensure safety
- provide leadership on waste management
- comply with health and safety legislation
- wear personal protective equipment
- follow safe work practices and procedures
- ensure health and safety program is in place
- train team members on hazards and document training
- conduct regular workplace inspections
- correct unsafe acts and conditions
- report work related injuries and illnesses
- perform accident investigations
- enforce employee compliance on health and safety
- initiate counseling and disciplinary actions for noncompliance
- keep Restaurant Owner informed of hazards
- recommend improvements to health and safety
- perform physical demands including frequent reaching manual dexterity continuous standing long periods of standing frequent hip flexion
- occasional lifting of boxes and milk crates
- frequent exposure to temperature extremes
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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