Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $83,000.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
vision coverage
401(k) Plan
Paid Time Off
Life insurance
associate discounts
Job Description
MyEyeDr. is a premier healthcare company specializing in total vision care through a unique retail experience. With a high-growth trajectory and a commitment to exceptional personalized service, MyEyeDr. connects trusted community doctors and knowledgeable teams to help patients live their best lives. The company's inclusive business model welcomes all insurance types and offers a diverse selection of stylish eyewear tailored to meet the unique needs of every patient. This approach not only makes healthcare accessible but also ensures each patient receives customized care with a focus on quality and style. As a leader in the optical healthcare industry, MyEyeDr. prides... Show More
Job Requirements
- Undergraduate degree or relevant years of experience in management
- 2+ years leadership experience in a fast-paced, customer-facing environment
- Experience managing a team of two or more employees
- Strong business acumen and sales operations experience
- Excellent communication and leadership skills
- Ability to work some evening and weekend shifts
- Commitment to uphold company values and service standards
- Willingness to learn and adapt in the optical healthcare field
Job Qualifications
- Undergraduate degree or relevant years of experience serving in a management position (Retail/Hospitality strongly preferred)
- 2+ years in a leadership facing role serving as the main decision maker
- Experience leading two or more employees to help achieve sales and operational objectives
- Experience driving business and sales operations in a complex, customer-facing, fast-paced environment
- Effective communicator, detail oriented and a strong leader that demonstrates the values of MyEyeDr.
- Upholds exceptional service standards and acts as a mentor to our team members and patients
- A servant leadership style with strong drive for result, business acumen and an entrepreneurial spirit
- Willing to learn about industry, product, full scope optical office roles, and services
- A natural leader with the ability to coach and inspire team members
- Team player who is willing to collaborate with all to provide the best patient experience
Job Duties
- Build and foster a purpose driven team through recruitment and onboarding, as well as ongoing training and development
- Have direct responsibility for financial success of your office through managing behaviors that drive KPI performance
- Collaborate with doctor(s), home office support, and associate members to provide seamless patient experience
- Deliver key performance indicators with flawless execution of patient experiences and provide in the moment coaching to other office leaders and team members
- Maximize Optometric partnerships through participation and involvement in coverage, walk-in availability and doctor availability
- Lead Doctor of Optometry business partnership and on-going relationship
- Maintain HR policies and compliance to promote a productive and safe work environment to our team members and patients
- Lead performance and development in partnership with our District Manager for all team members
- Ensure our optical merchandise meets standards, patient requirements and requests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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