Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,500.00 - $68,000.00
Work Schedule
Standard Hours
Benefits
401k
Dental Insurance
Employee Discounts
Health Insurance
Paid Time Off
Vision Insurance
Job Description
Hampton Inn & Suites in downtown Ft. Wayne, Indiana, is part of the renowned Hampton brand known for providing guests with exceptional comfort, premium amenities, and outstanding customer service. The hotel is strategically located to cater to business travelers, tourists, and families visiting the area, offering modern accommodations and a welcoming atmosphere. Hampton Inn & Suites is committed to delivering superior guest experiences while maintaining operational excellence and fostering a motivated, productive workforce.
The role of General Manager at Hampton Inn & Suites is pivotal and highly esteemed. This position calls for an inspiring leader who will oversee... Show More
The role of General Manager at Hampton Inn & Suites is pivotal and highly esteemed. This position calls for an inspiring leader who will oversee... Show More
Job Requirements
- bachelor's degree in hospitality management or related field preferred
- minimum 3-5 years of experience in hotel management or similar role
- strong understanding of financial reports and budgeting
- ability to lead and motivate teams
- excellent problem-solving and decision-making skills
- capable of working in a fast-paced environment
- proficient in hotel management software
- flexible availability including weekends and holidays
Job Qualifications
- proven experience in hotel management or similar leadership role
- strong sales and marketing skills
- excellent financial management and budgeting abilities
- demonstrated leadership and team-building skills
- ability to handle multiple departments effectively
- excellent communication and interpersonal skills
- passion for customer service and guest satisfaction
- knowledge of hospitality industry standards and regulations
- commitment to safety and cleanliness
Job Duties
- manage daily hotel operations including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales
- market the hotel's services to exceed guests' expectations
- provide sales leadership and implement profitability plans
- recruit, hire, train, and retain top talent
- supervise, mentor, and motivate hotel employees
- ensure cleanliness and safety of the hotel
- create and manage the annual budget and track performance
- produce and explain monthly financial reports
- maintain strong guest relations while delivering financial performance
- collaborate with other ZMC Hotels General Managers
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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