Dave & Buster's logo

Dave & Buster's

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $48,000.00 - $71,700.00
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Work Schedule

Standard Hours
Weekend Shifts
Night Shifts
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Benefits

competitive salary
Quarterly bonus program
Health Insurance
Dental Insurance
Vision Insurance
long-term disability
short-term disability
Employee assistance program
401K matching plan
Free Food
FREE gameplay
fun work environment
Career growth opportunities

Job Description

Dave & Buster's Inc. and Main Event Entertainment are leading companies in the hospitality and entertainment industry, renowned for combining food, drinks, interactive games, and a vibrant atmosphere to create memorable guest experiences. These two prominent brands operate under one roof, offering double the career growth opportunities for motivated individuals passionate about delivering exceptional customer service and excelling in a dynamic, fast-paced environment. Dave & Buster's and Main Event Entertainment each bring their unique style and energy, creating a culture where FUN is a priority along with professional growth. The establishments focus on providing high-quality entertainment, superior food and beverage... Show More

Job Requirements

  • 21+ years of age
  • 5+ years of restaurant/hospitality experience
  • Proficient in managing the cost of goods sold and labor
  • Strong business acumen
  • Ability to lead a team to create a memorable guest experience
  • Ability to work weekends, nights and holidays
  • Not afraid to work in a fast-paced, noisy environment with distracting conditions

Job Qualifications

  • Proven track record of successfully managing operations and meeting financial goals
  • Strong ability to lead, motivate, and develop a diverse team, fostering a positive work environment
  • Solid understanding of financial reports, budgeting, and forecasting
  • Experience with cost control, inventory management, and profitability analysis
  • Exceptional skills in delivering high-quality customer service and resolving issues effectively
  • Excellent verbal and written communication skills for interacting with staff, customers, and vendors
  • Familiarity with health and safety regulations, as well as labor laws related to the restaurant industry

Job Duties

  • Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale
  • Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
  • Oversee all operational aspects, including entertainment, food, beverages, equipment, and property, to support the achievement of financial objectives and company initiatives
  • Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience
  • Deliver an unparalleled guest experience through the best combination of food, drinks, and games
  • Maintain a safe and secure environment for all guests and staff
  • Continuously improves operational execution through attention to detail and adherence to operating standards and procedures

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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