Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,500.00 - $71,100.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
performance bonuses
Job Description
Urban Air Adventure Parks is a leading indoor adventure park operator headquartered in Dallas, Texas. As an innovator in location-based entertainment, Urban Air has pioneered the adventure park concept and established itself as the largest operator worldwide. The company’s mission is deeply rooted in fostering a fun and safe environment where kids and families can experience thrilling physical challenges and fun adventures that inspire them to aim higher and achieve the extraordinary. Urban Air’s facilities offer a broad range of attractions including trampolines, climbing walls, ropes courses, and many more interactive experiences designed to engage children and adults alike in... Show More
Job Requirements
- high school diploma or equivalent
- minimum 3 years of experience in facility operations and management in hospitality industry
- experience working with teams and developing staff
- strong leadership and decision-making skills
- excellent communication and interpersonal skills
- proficiency in Microsoft Office
- ability to maintain professionalism and positive attitude in a fast-paced environment
- ability to adapt to change and handle multiple priorities
- knowledge of budget management and financial reporting
- commitment to safety and guest satisfaction
- availability to work flexible hours including weekends and holidays
Job Qualifications
- ability to enthusiastically interact with others
- strong character and exercises good judgment in decision-making
- experience in hospitality required theme parks family entertainment centers hotels resorts casinos or restaurants
- 3+ years of experience in facility operations and management required
- demonstrated ability in developing team members in areas of responsibility
- demonstrated ability to achieve expected store financial results in areas of responsibility
- must be professional energetic self-motivated and able to motivate others and have a positive attitude
- intermediate computer skills microsoft office excel word powerpoint
- professional grooming and conduct must be constantly displayed
- adaptability flexibility and general enthusiasm for the business
- strong communication skills ability to write and verbally communicate in a clear and concise manner
- ability to establish working relationships with all employees management and vendors
- ability to maintain and project professionalism internally and externally at all times
- ability to establish and communicate a vision for the park
- flexible in approach can readily adapt to business and team needs and changes
- ability to hold oneself accountable for high personal standards of conduct and professionalism
- appreciation of diversity thought ethnic gender etc
- innovative and strategic thinker
Job Duties
- hire train and provide mentorship to the staff to further develop their skills
- cultivate a team environment that provides exceptional customer service
- implement and execute all staff training programs
- assist in selecting and developing area leads and certified trainers for more responsibility or internal promotability
- lead and influence managerial staff through effective motivation leveraging individual strengths to ensure maximum productivity
- ensure execution of all employee recognition and incentive programs as documented
- maintain a strong community presence through partnership with community and business organizations
- maintain a safe clean and secure environment for all guests and staff
- responsible for all aspects of the operation including entertainment food beverage attractions and property to facilitate the fulfillment of financial goals and company initiatives
- continuously improve operational execution through attention to detail and adherence to operating standards and philosophies
- provide direction to the management team and ensure all staff members perform at a consistently high level
- promote positive employee relations including effective delegation of managerial duties fostering high staff morale upholding operational standards
- assist franchise owners in holding managers accountable for setting and meeting departmental goals
- monitor online reviews to ensure we are consistently meeting the standard for the guest or improving their experience
- capitalize business opportunities in the market area by executing company marketing strategies to drive sales
- maintain systems that ensure overall fiscal responsibility for inventory control including pars and proper ordering
- assure staffing levels and management coverage is appropriate to maximize the customer experience while maintaining the labor budget for the business
- analyze financial reports and develop action plans to grow revenue and control expenses to meet or exceed annual budgets
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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