THB Bagelry + Deli (Charles Village) logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $45.00 - $50.00
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
401K with company match
Health Insurance
Dental Insurance
Vision Insurance
Quarterly bonus
Alcohol-Free Environment

Job Description

THB Bagelry and Deli is a vibrant and welcoming restaurant dedicated to sharing positive energy and exceptional food experiences with every guest. With a mission centered around enthusiasm, love, and passion, THB Bagelry and Deli offers a unique atmosphere where guests are encouraged to enjoy their meals on their own terms. Whether it's grabbing a quick coffee or lingering over a comforting bacon, egg, and cheese sandwich while sharing stories about your weekend or business plans, THB Bagelry and Deli fosters a supportive community where every visit feels personal and energizing. The restaurant prides itself on a diverse and inclusive... Show More

Job Requirements

  • High School diploma or equivalent
  • must be at least 21 years of age
  • 1+ years experience working in food service or retail environment
  • 2+ years supervisory experience preferably in food service or retail
  • valid driver’s license
  • access to a personal vehicle during work hours
  • ability to stand or walk for long periods
  • ability to bend and lift up to 50 lbs
  • willingness to work in a fast-paced, high-volume environment

Job Qualifications

  • Must be at least 21 years of age
  • proven work ethic and punctuality
  • dedication to exceptional customer service
  • good communication and strong interpersonal skills
  • strong conflict resolution skills
  • exceptional team building capability
  • basic business math and accounting skills
  • strong analytical and decision-making skills
  • basic personal computer skills
  • bi-lingual (Spanish) skills are a plus
  • minimum 1 year experience in food service or retail
  • minimum 2 years supervisory experience preferably in food service or retail
  • valid driver’s license and access to personal vehicle

Job Duties

  • Maintain accountability for overall business operations
  • oversee the opening and closing of the Bagelry, maintaining a welcoming environment throughout business hours
  • lead the team through each shift efficiently and effectively
  • coach and mentor team members, recognize high performing employees, and support career advancement
  • promote an exceptional guest experience by modeling behaviors, greeting guests, conducting table visits, and coaching the team
  • ensure compliance with company policies and procedures
  • build and enhance sales while controlling costs to meet budget expectations
  • create schedules that provide high guest service levels and maintain team quality of life
  • maintain and control inventories to ensure product quality
  • recruit, onboard, develop, and maintain a strong staff
  • build relationships with local businesses and the community
  • ensure a clean and safe environment complying with all regulatory standards
  • promote and maintain safety for guests and team members
  • be a menu expert, assist with orders and food preparation
  • perform additional tasks such as catering delivery, banking transactions, and product pickups
  • handle special projects as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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