Wawa, Inc. logo

Wawa, Inc.

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $70,000.00 - $85,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
mental health benefits
Employee stock ownership plan
401(k) matching
education assistance program
store discounts
Paid Time Off
Paid parental leave
wellness programs

Job Description

Wawa, Inc. is a prominent convenience store and gas station chain known for its dedication to customer service, high-quality products, and community involvement. Founded with the vision to make everyday life a little better, Wawa has grown into a trusted brand recognized for its fresh food offerings, efficient service, and welcoming atmosphere. As a retail and food service leader, Wawa focuses heavily on creating a positive experience for both customers and associates, believing that their associates are the secret ingredient that sets the company apart. The organization is proud of its associate ownership culture, fostering team spirit and commitment to... Show More

Job Requirements

  • High school diploma or GED equivalent
  • Flexible availability to work various shifts, including weekends, and holidays
  • Proven leadership experience in fast-paced retail, food service, or fuel environments
  • Proven ability to coach, develop, and inspire career growth in individuals
  • Excellent communication skills
  • Strong customer service and relationship-building skills
  • Highly organized and detail-oriented
  • Ability to manage multiple priorities independently
  • Skilled in problem-solving, critical thinking, and decision-making
  • Solid understanding of store financials
  • Ability to recognize trends and drive change to achieve business results

Job Qualifications

  • High school diploma or GED equivalent
  • Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
  • Proven leadership experience in fast-paced retail, food service, or fuel environments
  • Proven ability to coach, develop, and inspire career growth in individuals
  • Excellent communication, customer service, and relationship-building skills
  • Highly organized, detail-oriented, and able to manage multiple priorities independently
  • Skilled in problem-solving, critical thinking, and decision-making
  • Solid understanding of store financials and their impact on business performance
  • Demonstrated ability to proactively recognize trends and drive change to achieve optimal business results

Job Duties

  • Oversee daily store operations, ensuring safety, service, and efficiency while maintaining compliance with audits, policies, and all regulations
  • Own accountability to meet or exceed performance targets by reviewing financial reports and executing merchandise and inventory plans
  • Analyze trends, control costs, reduce waste, and manage cash procedures to ensure profitability
  • Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results
  • Ensure store-wide safety, service, and operational excellence by executing policies, driving compliance, managing safety programs, and implementing continuous improvement initiatives
  • Champion company initiatives, communicate the “why” behind changes, and ensure successful implementation and long-term adoption of programs and processes
  • Create an inclusive, collaborative team culture focused on achievement, motivation and customer service
  • Hire, train, and develop a high-performing team through coaching, performance management, and ongoing feedback
  • Support leadership development and drive a culture of excellence through formal talent management processes, training and onboarding
  • Maintain proper coverage in a 24/7 environment through strategic scheduling and resource allocation
  • Ensure a seamless and satisfying shopping experience by actively responding to customer feedback, resolving issues, and creating plans to exceed expectations

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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