Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,300.00 - $72,200.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
employee recognition programs
Job Description
Urban Air Adventure Parks is the preeminent indoor adventure park and the market leader in location-based entertainment. Based in Dallas, this entertainment company pioneered the adventure park concept and has grown to become the largest adventure park operator in the world. Urban Air's mission is centered around helping kids have fun and aim higher by achieving things they never thought they could do. The company prides itself on delivering a unique blend of fun and challenge in a safe and engaging environment. Urban Air Warwick is committed to creating an inclusive workplace and is an equal opportunity employer.
The Ge... Show More
The Ge... Show More
Job Requirements
- 3+ years of experience in facility operations and management
- Experience in hospitality sectors such as theme parks, family entertainment centers, hotels, resorts, casinos, or restaurants
- Strong communication skills
- Ability to motivate and develop staff
- Intermediate computer skills including Microsoft Office
- Professional grooming and conduct
- Ability to maintain professionalism at all times
- Ability to manage multiple priorities
- Strong leadership and decision-making capabilities
- Ability to analyze financial information and performance
- Willingness to work flexible hours including weekends and holidays
Job Qualifications
- Ability to enthusiastically interact with others
- Strong character and sound judgment
- Experience in hospitality including theme parks, family entertainment centers, hotels, resorts, casinos, or restaurants
- 3+ years of experience in facility operations and management
- Demonstrated ability to develop team members
- Proven success in achieving financial results
- Professional, energetic, self-motivated with positive attitude
- Intermediate computer skills in Microsoft Office
- Professional grooming and conduct
- Adaptable, flexible, and enthusiastic
- Strong communication skills
- Ability to establish relationships with employees, management, and vendors
- Ability to maintain professionalism internally and externally
- Ability to articulate and communicate a vision
- Flexible and adaptable leadership style
- Accountability for personal conduct and professionalism
- Appreciation for diversity
- Innovative and strategic thinker
Job Duties
- Hire, train, and provide mentorship to the staff
- Cultivate a team environment that provides exceptional customer service
- Implement and execute all staff training programs
- Assist in selecting and developing Area Leads and Certified Trainers
- Lead and influence managerial staff through effective motivation
- Ensure execution of all employee recognition and incentive programs
- Maintain a strong community presence through partnerships
- Maintain a safe, clean, and secure environment
- Oversee entertainment, food, beverage, attractions, and property operations
- Improve operational execution by adhering to standards
- Provide direction to management team
- Promote positive employee relations and uphold operational standards
- Assist franchise owners in holding managers accountable
- Monitor online reviews for guest experience feedback
- Execute company marketing strategies to drive sales
- Manage inventory control and ordering
- Maintain appropriate staffing levels and labor budget
- Analyze financial reports and implement action plans to meet budgets
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: