Steak 'n Shake

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $65,000.00
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Work Schedule

Standard Hours
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Benefits

Franchise Partner Program eligibility
competitive salary
Health Insurance
Paid Time Off
Employee Discounts

Job Description

Steak 'n Shake is a leading quick-service restaurant (QSR) brand known for its unique blend of rich heritage and bold innovation in the fast-food industry. Founded over eight decades ago, Steak 'n Shake has built a reputation for delivering high-quality, diner-style food with exceptional hospitality and a welcoming atmosphere. As a pioneer in the QSR segment, the company continuously innovates to offer an enhanced customer experience that combines classic menu favorites with modern operational practices. With locations across the United States, Steak 'n Shake is committed to fostering a culture of excellence, teamwork, and customer satisfaction.

The company is curr... Show More

Job Requirements

  • 3+ years of QSR or fast-casual restaurant management experience required
  • Proven history of consistent work tenure and reliable leadership
  • Deep understanding of food cost management labor optimization and operational KPIs
  • Hands-on leadership comfortable working the drive through or grill when needed
  • Tech-savvy with POS systems inventory platforms and invoice tools
  • Strong physical stamina can lift 50 lbs stay on feet all day and thrive in fast-paced kitchen
  • Professionalism that extends to LinkedIn profile if you have one and resume
  • Track record in driving hospitality excellence and navigating change in a team setting

Job Qualifications

  • 3+ years of QSR or fast-casual restaurant management experience
  • Proven history of consistent work tenure and reliable leadership
  • Deep understanding of food cost management labor optimization and operational KPIs
  • Hands-on leadership comfortable working the drive through or grill when needed
  • Tech-savvy with POS systems inventory platforms and invoice tools
  • Strong physical stamina able to lift 50 lbs stay on feet all day and thrive in fast-paced kitchen
  • Professionalism evident in LinkedIn profile if available and resume
  • Track record in driving hospitality excellence and navigating change in a team setting

Job Duties

  • Lead by example actively working the line prepping food maintaining cleanliness and serving guests
  • Wear a professional uniform daily shirt and tie or collared blouse setting the tone for team presentation
  • Ensure operational excellence across all shifts opening mid-day and closing
  • Uphold all brand standards food safety practices and service protocols
  • Own the P&L manage food costs control inventory verify invoices and eliminate waste
  • Drive labor efficiency with smart scheduling cross-training and station versatility
  • Proactively monitor and reduce shrinkage through strong controls and real-time coaching
  • Oversee inventory from the back door to the front line
  • Conduct regular inventory counts with attention to accuracy and waste reduction
  • Maintain strong vendor relationships and ensure tight invoice and delivery protocols
  • Recruit train and retain top hourly talent
  • Build a cross-functional team trained across multiple stations to maximize labor productivity
  • Inspire a high-performing culture centered on hospitality accountability and consistency
  • Provide clear feedback and coaching tied to operational standards and results
  • Use metrics to drive decision-making speed of service food quality guest satisfaction and labor costs
  • Reinforce systems and SOPs that create repeatable success
  • Take pride in developing a restaurant that is clean efficient and welcoming

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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