Hersha Hospitality Management logo

General Manager

San Diego, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $52,600.00 - $78,600.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Life insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
quarterly bonuses
Employee assistance program
Wellness Program
Educational professional development
Technology Reimbursements

Job Description

HHM Hotels is a leading hospitality management company known for delivering exceptional guest experiences through a commitment to quality, innovation, and team development. At the heart of their portfolio is the Courtyard San Diego Downtown, a vibrant urban hotel that caters to both business and leisure travelers. This property embodies the fast-paced energy of downtown San Diego, offering guests modern amenities, personalized service, and a prime location that connects visitors with the city's dynamic culture and business district. The hotel strives to maintain a strong market position by focusing on operational excellence, financial performance, and an outstanding guest experience.
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Job Requirements

  • Associate or Bachelor’s degree in Business Hospitality or related field
  • Previous hotel management experience required
  • Ability to lead and develop diverse teams
  • Strong financial acumen and operational expertise
  • Effective communication and interpersonal skills
  • Willingness to stand for extended periods walk push lift up to 25 pounds bend reach stoop kneel or crouch
  • Ability to travel occasionally

Job Qualifications

  • Associate or Bachelor’s degree in Business Hospitality or related field
  • Previous hotel management experience
  • Strong leadership and team development skills
  • Excellent communication and interpersonal abilities
  • Proven ability to manage financial performance and operational budgets
  • Experience in guest services and hospitality operations
  • Ability to work in a fast-paced urban hotel environment

Job Duties

  • Lead inspire and mentor a diverse team cultivating a culture of collaboration innovation and accountability
  • Set clear expectations and provide guidance to achieve exceptional performance
  • Ensure the highest level of guest satisfaction by overseeing implementation of service standards personalized experiences and swift resolution of issues
  • Continuously seek opportunities to enhance guest interactions and exceed expectations
  • Develop and execute strategies to maximize revenue optimize expenses and achieve budgetary goals
  • Monitor financial performance through regular analysis and implement corrective actions
  • Maintain seamless and efficient operations by overseeing front office housekeeping and maintenance
  • Implement best practices to uphold quality and safety standards
  • Foster a culture of continuous learning and professional development empowering team members to excel and advance

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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