Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $44,200.00 - $66,100.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Career development opportunities
Job Description
Tim Hortons is a leading multinational fast food restaurant chain known for its coffee and doughnuts. Established in Canada, it has grown to become a beloved brand with numerous locations worldwide. Tim Hortons focuses on serving high-quality, fresh food and beverages while creating a welcoming atmosphere for its guests. Known for its commitment to community involvement and customer service, the company continuously strives to deliver exceptional guest experiences through operational excellence and a passion for quality. The General Manager plays a crucial role in upholding these standards and driving the success of each individual restaurant location. This is a full-time... Show More
Job Requirements
- High school diploma or equivalent
- Experience in managing a foodservice or retail establishment
- Ability to lead, motivate and develop a team
- Strong organizational and problem-solving skills
- Knowledge of safety and health legislation
- Ability to stand for long periods and perform physical tasks
- Excellent communication skills
- Proficiency in managing budgets and controlling costs
Job Qualifications
- Proven experience in restaurant or retail management
- Strong leadership and team development skills
- Knowledge of financial management and budgeting
- Excellent communication and interpersonal skills
- Understanding of health and safety regulations
- Ability to manage multiple tasks simultaneously
- Customer service focus
- Experience with performance management and training
- Familiarity with compliance and regulatory requirements
Job Duties
- Ordering supplies and overseeing building maintenance, cleanliness and security
- Accountable for production of Always Fresh standards and waste levels
- Plans and works to budgets, maximizes profits and achieves sales and transaction targets
- Controls food, paper and labour costs in the restaurant
- Administers payrolls
- Recruits new team members, performance management including training and developing new and existing team members
- Motivates and encourages team to achieve targets
- Handles guest complaints and queries with professionalism and concern
- Prepares reports and other performance analysis documentation
- Establishes relationships with the local community and undertakes activities which comply with the companys corporate social responsibility programs
- Ensures restaurant has a health and safety program in place
- Conducts regular workplace inspections
- Responds to and corrects unsafe acts and conditions
- Enforces employee compliance in regard to the restaurants health and safety policies and procedures
- Initiates performance counseling and disciplinary actions for noncompliance in health and safety matters
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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