Steak 'n Shake

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $65,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
performance bonuses

Job Description

Steak 'n Shake is a renowned quick-service restaurant (QSR) known for blending a rich heritage of diner-style meals with innovative practices designed to elevate the fast-food experience. With a steadfast commitment to hospitality and customer satisfaction, Steak 'n Shake has consistently been a leader in the QSR industry, offering guests a welcoming atmosphere where they feel valued and cared for. As a well-established company, Steak 'n Shake prides itself on operational excellence, team development, and maintaining brand standards that uphold its reputation for quality food and service.

We are currently seeking a highly motivated and experienced General Manage... Show More

Job Requirements

  • Three plus years of QSR or fast-casual restaurant management experience
  • Proven history of consistent work tenure and reliable leadership
  • Deep understanding of food cost management, labor optimization, and operational KPIs
  • Hands-on leadership comfortable working the drive through or grill when needed
  • Tech-savvy with POS systems, inventory platforms, and invoice tools
  • Strong physical stamina able to lift 50 lbs, stay on feet all day, and work in a fast-paced kitchen
  • Professionalism that extends to LinkedIn profile if applicable and resume telling the same story
  • Track record in driving hospitality excellence and navigating change in a team setting

Job Qualifications

  • Three plus years of QSR or fast-casual restaurant management experience
  • Proven history of consistent work tenure and reliable leadership
  • Deep understanding of food cost management, labor optimization, and operational KPIs
  • Hands-on leadership experience, comfortable working the drive-through or grill
  • Tech-savvy with POS systems, inventory platforms, and invoice tools
  • Strong physical stamina
  • Professionalism reflected in LinkedIn profile and resume
  • Track record in driving hospitality excellence and navigating change in a team

Job Duties

  • Lead by example by actively working the line, prepping food, maintaining cleanliness, and serving guests
  • Wear a professional uniform daily to set the tone for team presentation
  • Ensure operational excellence across all shifts including opening, mid-day, and closing
  • Uphold all brand standards, food safety practices, and service protocols
  • Own the profit and loss responsibilities including managing food costs, controlling inventory, verifying invoices, and eliminating waste
  • Drive labor efficiency through smart scheduling, cross-training, and station versatility
  • Proactively monitor and reduce shrinkage through strong controls and real-time coaching
  • Oversee inventory management from the back door to the front line
  • Conduct regular inventory counts focusing on accuracy and waste reduction
  • Maintain strong vendor relationships and ensure tight invoice and delivery protocols
  • Recruit, train, and retain top hourly talent
  • Build a cross-functional team trained across multiple stations to maximize labor productivity
  • Inspire a high-performing culture centered on hospitality, accountability, and consistency
  • Provide clear feedback and coaching tied to operational standards and results
  • Use metrics like speed of service, food quality, guest satisfaction, and labor costs to drive decision-making
  • Reinforce systems and SOPs for repeatable success
  • Develop a clean, efficient, and welcoming restaurant environment

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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