PGA Tour Superstore logo

PGA Tour Superstore

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Potential bonuses
Career development opportunities

Job Description

PGA TOUR Superstore, a leading specialty retailer under the Arthur M. Blank Family of Businesses, is dedicated to inspiring people through golf and tennis. With a strong family-oriented culture at its core, this company stands out as one of the fastest-growing specialty retailers in the sports retail industry. PGA TOUR Superstore is committed to hiring passionate, self-motivated, and flexible individuals who share a love for the game and a drive to help transform the business. This commitment is reflected in their collaborative work environment that encourages growth, inclusivity, and a shared vision amongst all associates. The company continuously strives to... Show More

Job Requirements

  • High school diploma or GED
  • three years of experience in sales, management, or people development
  • ability to stand for extended periods
  • ability to climb ladders and move throughout the store
  • ability to lift 30 lb. boxes overhead
  • ability to work flexible hours including nights, weekends, and holidays
  • strong communication skills
  • proficiency in Microsoft Office
  • strong leadership and organizational skills
  • ability to manage conflict and hold others accountable

Job Qualifications

  • Strong listening and interpersonal skills
  • good verbal and written communication skills
  • ability to communicate cross-functionally
  • strong strategic and analytical skills
  • ability to forecast business needs and develop solutions
  • advanced computer skills including Microsoft Office Suite
  • conflict management and accountability skills
  • business acumen with accountability for P&L management
  • ability to organize multiple priorities
  • strong leadership capabilities
  • high school diploma or GED
  • three years of experience in sales, management, or people development
  • college degree preferred

Job Duties

  • Lead a confident and knowledgeable team that delivers a differentiated experience for customers
  • listen and respond to internal and external customers and build strong relationships
  • drive change to improve customer experience using feedback to coach and recognize teams
  • inspect store pages for accuracy to prevent negative experiences
  • manage store appearance, cleanliness, and upkeep
  • create and oversee day-to-day execution of strategic plans to drive sales and profitability
  • make business decisions based on market competition and customer insights
  • maintain compliance with company policies, safety, and security standards
  • enforce ethical conduct, safety, and compliance culture
  • inspect schedules for proper allocation during peak times
  • promote a fun and inclusive working atmosphere
  • create and initiate plans to improve associate engagement and retention
  • develop and monitor individual development plans for store leaders
  • establish performance goals and provide mentoring and coaching
  • demonstrate commitment to diversity, equity, and inclusion
  • recruit, hire, and retain a passionate team
  • oversee compensation, disciplinary, and staffing actions following company policies

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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