Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $52,000.00 - $70,000.00
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
competitive pay
uniform provided
Employee Discounts
Career advancement opportunities
supportive work environment
Job Description
SONIC Drive-In is a renowned American fast-food restaurant chain known for its classic drive-in experience and a wide variety of delicious menu offerings. Established with a commitment to quality food and exceptional customer service, SONIC combines nostalgia with modern dining convenience, creating a unique and memorable atmosphere for customers nationwide. As a leader in the quick-service restaurant (QSR) industry, SONIC prides itself on providing a work environment that is both rewarding and engaging. Employees enjoy interacting with customers and team members while benefiting from competitive pay and a supportive company culture. The brand’s iconic drive-in service and fun, vibrant uniforms... Show More
Job Requirements
- High school diploma or equivalent required
- advanced studies in business, restaurant management or related fields preferred
- minimum of two years of restaurant management experience, QSR preferred
- experience running shifts without supervision
- required to work a minimum 5 day workweek with 4 closing shifts or 4 day workweek guaranteed
- availability for irregular hours including nights, weekends and holidays
- knowledge of recruiting, interviewing and selection practices
- knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
- leadership and supervisory skills
- effective verbal and written communication skills
- basic accounting and computer skills
- ability to follow directions and work autonomously once given directions
- ability to multi-task and successfully solve problems
- problem solving, decision-making and conflict-resolution skills
- willingness to abide by the appearance, uniform and hygiene standards at SONIC
Job Qualifications
- High school diploma or equivalent
- minimum of two years of restaurant management experience
- knowledge of recruiting, interviewing and selection practices
- knowledge of federal and state labor laws and local health and sanitation regulations
- leadership and supervisory skills
- effective verbal and written communication skills
- basic accounting and computer skills
- problem solving, decision-making and conflict-resolution skills
- ability to follow directions and work autonomously after directions are given
Job Duties
- Manages, trains, monitors and coaches crew team members, carhops and skating carhops
- Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
- Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
- Performs restaurant opening and/or closing duties
- Prepares employee work schedules
- monitors and makes appropriate adjustments to restaurant staffing levels
- Monitors and maintains restaurant inventory levels
- places orders for food, paper and other supplies within cost control procedures
- Completes and maintains all drive-in restaurant employment related records and payroll records
- Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times
- Immediately and respectfully resolves guest requests
- reports guest complaints to immediate supervisor and assists in resolving such complaints
- Interview and hire restaurant crew and management team members to achieve proper staffing levels
- Prepare all necessary operational reports
- develop appropriate action plans to resolve unfavorable financial and/or sales trends
- Develop and implement a marketing plan
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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