Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,500.00 - $68,000.00
Work Schedule
Standard Hours
Benefits
401k
Dental Insurance
Employee Discounts
Health Insurance
Paid Time Off
Vision Insurance
Job Description
The Hampton Inn & Suites in downtown Ft. Wayne, Indiana, is part of a reputable hotel chain known for providing quality accommodations and excellent guest services. As a midscale hotel, Hampton Inn & Suites caters to both business travelers and leisure guests seeking comfortable rooms, convenient amenities, and a welcoming atmosphere. The hotel emphasizes superior customer service, spotless facilities, and a friendly staff committed to creating memorable guest experiences. With a strategic location in the heart of Ft. Wayne, the hotel attracts visitors from various industries and leisure segments, ensuring steady occupancy and vibrant operations throughout the year.
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Job Requirements
- Bachelor's degree in hospitality management or related field preferred
- Minimum of 3 years management experience in a hotel setting
- Strong organizational and multitasking skills
- Ability to lead and motivate a diverse team
- Excellent problem-solving skills
- Ability to work flexible hours including weekends and holidays
- Proficient with hotel management software
- Valid driver's license
Job Qualifications
- Proven experience in hotel management
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to create and manage budgets
- Proficient in financial reporting and analysis
- Knowledge of hotel operations including front office, housekeeping, and maintenance
- Experience with sales and marketing strategies for hospitality
- Ability to recruit, train, and retain staff
- Passion for guest service excellence
Job Duties
- Handle daily operations and oversee all hotel departments including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales
- Market the hotel's quality products and services to exceed guest expectations
- Provide sales leadership and implement plans to achieve profitability goals
- Recruit, hire, train, and retain top talent to deliver exceptional guest experiences
- Supervise, mentor, and motivate hotel employees
- Ensure the cleanliness and safety of the hotel
- Create the hotel's annual budget and track performance
- Produce and explain monthly financial reports
- Maintain strong guest relations and deliver financial performance
- Collaborate and learn with other hotel managers within the company
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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