Splash In

General Manager

Baltimore, MD, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $74,000.00 - $92,500.00
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Work Schedule

Flexible
On-call
Day Shifts
Weekend Shifts
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Benefits

employer 401(k) match
health savings plan
Financial planning support
Medical insurance
Dental Insurance
Vision Insurance
Vacation leave
sick leave
Personal Leave
Parental leave
Community engagement time
Flexible work environment
Employee assistance program
Travel Assistance
Family life planning
Tuition Reimbursement
Development programs
Certificate program assistance
competitive salary

Job Description

Splash In ECO Car Wash is a prominent brand within The Wills Group, a family-owned enterprise with a rich history dating back to 1926. The Wills Group operates nearly 300 retail locations across the Mid-Atlantic, including Dash In, Splash In ECO Car Wash, and SMO Motor Fuels, generating an impressive $1.5 billion in annual revenue. The company is deeply rooted in a people-first, community-focused culture that values hard work, learning, growth, and making a positive impact. Splash In ECO Car Wash differentiates itself by prioritizing sustainable, eco-friendly operations. Their innovative water reclamation systems and environmentally safe cleaning chemistries minimize their... Show More

Job Requirements

  • high school diploma or equivalent
  • 2-3 years of supervisory experience in car wash, retail, or similar operational roles
  • technical ability related to HVAC, plumbing, electrical, or equipment maintenance
  • comfort using POS and operational systems for reporting, payroll, and inventory
  • availability on weekends and holidays
  • comfortable working outdoors

Job Qualifications

  • high school diploma or equivalent
  • 2-3 years of supervisory experience in car wash, retail, or similar operational roles
  • technical ability related to HVAC, plumbing, electrical, or equipment maintenance
  • comfort using POS and operational systems for reporting, payroll, and inventory
  • availability on weekends and holidays
  • comfortable working outdoors
  • strong leadership with the ability to build a highly engaged team
  • excellent customer service and problem-solving skills
  • organized and detail-oriented, with the ability to manage multiple priorities
  • clear and effective communication with customers, employees, and vendors
  • experience in sales, marketing, or basic financial analysis

Job Duties

  • Oversee wash operations, equipment performance, site cleanliness, and the guest experience
  • maintain 99% equipment uptime through quick troubleshooting and preventive maintenance
  • recruit, train, and develop an energetic team that excels in service and sales
  • ensure safety, cleanliness, and adherence to company standards
  • resolve customer concerns and maintain a 4+ satisfaction rating
  • drive sales of memberships, retail items, and services to exceed revenue targets
  • monitor budgets, labor, and expenses
  • own the site's P&L and implement plans to improve profitability
  • use POS and operational software
  • train team members on scheduling, reporting, and inventory processes

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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