Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $110,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
401k
Health Insurance
Dental Insurance
Paid Time Off
incentive plan
promotional opportunities
Professional Development
Job Description
Hospitality Management Corporation (HMC) is a distinguished Dallas-based privately held company specializing in providing tailored management solutions and services within the hospitality industry. Known for its unwavering commitment to integrity, honesty, and open communication, HMC prides itself on delivering the finest management expertise tailored to meet the unique needs of its clients. The corporation’s strong foundational values include Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service, and Results, which collectively contribute to its well-earned reputation in the industry. HMC operates with the philosophy that the strength of any company lies within its team members. To this end, the company fosters a... Show More
Job Requirements
- At least 5 years of progressive experience in a hotel environment at the GM or AGM level
- Ability to manage time effectively and complete required tasks on time
- Ability to delegate authority effectively to subordinates
- Ability to recruit, select, and retain quality associates
- Ability to produce financial results in line with budgeted objectives and labor models
- Need to be a team player and work collaboratively
- Must be able to convey information and ideas clearly
- Must maintain composure and objectivity under pressure
- Must be effective in handling workplace problems including anticipating, preventing, identifying and solving problems
- Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests
- Must be able to work with and understand financial information and data
- Strong understanding of Microsoft Office products including Excel, Word, and Outlook
Job Qualifications
- General Manager or Assistant General Manager experience
- Strong understanding of Microsoft Office products including Excel, Word, and Outlook
- Effective communication skills
- Ability to maintain composure and objectivity under pressure
- Problem-solving skills including anticipating, preventing, identifying and resolving issues
- Strong listening and interpersonal skills to address concerns of coworkers and guests
- Ability to work with financial information and perform basic arithmetic functions
- Supervisory experience
- Stable work history
- High school diploma or equivalent
- Two- or four-year college degree preferred
Job Duties
- Lead hotel operations with integrity, professionalism, and a strong commitment to guest satisfaction
- Ensure all guests are greeted and served in a friendly, attentive, and courteous manner
- Hire, train, coach, and develop a high-performing, service-oriented team across all departments
- Promote a positive and professional work environment through consistent leadership, clear communication, and team engagement
- Maintain compliance with company policies, brand standards, and safety regulations
- Champion service excellence by modeling desired behaviors, participating in daily team meetings, and incorporating guest feedback into operational improvements
- Monitor performance and provide regular feedback, setting clear goals and expectations for team members
- Maintain property cleanliness, safety, and security for guests and associates
- Foster a culture of accountability, continuous improvement, and teamwork
- Demonstrate flexibility in scheduling, with availability on weekends, evenings, and holidays as needed
- Perform other duties as assigned to support the success of the hotel
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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