Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $49,200.00 - $73,600.00
Work Schedule
Standard Hours
Benefits
competitive pay
performance-based incentives
Career growth opportunities
comprehensive training
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
Job Description
RaceTrac is a leading convenience store chain known for its commitment to exceptional customer service, operational excellence, and a strong focus on career growth for its employees. With a reputation built on innovation and high standards, RaceTrac operates hundreds of locations across the United States, delivering quality products and memorable guest experiences. The company offers a dynamic work environment where teamwork and leadership are highly valued, and employees are encouraged to grow within the organization through comprehensive training and development programs. RaceTrac is a perfect fit for individuals who thrive in fast-paced, customer-centric settings, and who want to make a... Show More
Job Requirements
- high school diploma or GED, in progress or completed
- ability to lift up to 50 lbs and perform physical tasks, as needed
- must obtain and maintain Manager Food Handler certification (and alcohol server permit, if required)
- availability to work flexible hours including nights, weekends, and holidays
- reliable transportation to and from the work location
Job Qualifications
- 5+ years of retail, food service, or restaurant management experience (high-volume preferred)
- strong leadership, coaching and team-building skills
- ability to analyze business metrics and make data-driven decisions
- proficiency in Microsoft Office Suite and financial reporting
- knowledge of labor laws and staffing best practices
- demonstrate strong communication and interpersonal skills
Job Duties
- establish an environment of prompt, efficient, and courteous service and effectively engage in conflict management
- lead and direct positive and professional relationships with co-workers, direct reports, guests, and vendors
- communicate respectfully and maintain a consistent team-oriented attitude and store culture
- manage and mitigate any reported guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed
- efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases
- drive excellence in food service by executing designed processes, implementing goals to increase sales and margin, ensuring product quality, and using training resources
- ensure all food offers are available
- ensure preparation areas and equipment are clean and properly maintained
- encourage and manage a high standard of store cleanliness
- direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations
- execute shift duties, maintain overall presentation standards, and represent the RaceTrac brand
- demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
- display RaceTrac's Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach
- lead the coaching, training, and assessment of direct reports while adhering to operational standards
- strategically direct control of inventory and the distribution of materials, merchandise, and supplies
- review financial statements, sales, analysis reports, and other performance data to measure productivity
- actively identify areas of operational improvements based on market trends
- develop and maintain a relationship with vendors to ensure efficient and correct deliveries
- ensure communication is passed to every team member in the store
- use company provided tools to coach, mentor and develop a high performing store team
- ensure all risk management issues are in compliance with company standards
- create or approve management and associate schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll, and overtime costs into consideration
- own staffing in store by providing timely feedback on interviews to the recruiting team
- engage in the hiring of all store associates
- develops managers to understand RaceTrac hiring processes and participate in hiring decisions
- write, implement, and monitor manager development and performance plans
- ensure proper procedures are followed in regards to hiring, promotions and separations
- ensure all team members follow policies and company standards at all times
- ensures that all team members have correct valid licenses as required by state or local laws
- have complete understanding of budget and cost trends that impact operations
- proactively work to drive sales and overall financial health of the store
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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