Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Life insurance
401(k) Plan
Paid Time Off
Paid holidays
associate discounts
Job Description
MyEyeDr. is a rapidly growing, premier healthcare company specializing in total vision care with a unique retail experience. The company embraces a patient-centric approach, combining expert eye care services with a diverse selection of stylish eyewear to meet the varied needs of its patients. Known for its trusted community doctors and knowledgeable teams, MyEyeDr. is dedicated to helping patients live their best lives by providing an exceptional, personalized experience during every visit. The company’s inclusive business model welcomes all insurance types, making healthcare accessible to a broader audience while maintaining a high standard of care and service.
The General Man... Show More
The General Man... Show More
Job Requirements
- Undergraduate degree or relevant years of experience serving in management
- 2+ years leadership experience as main decision maker
- Experience leading teams of two or more employees
- Experience in fast-paced, customer-facing environment
- Strong communication skills
- Detail oriented
- Strong leadership skills
- Commitment to exceptional service standards
- Ability to mentor and coach team
- Willingness to learn optical industry
- Ability to collaborate effectively
Job Qualifications
- Undergraduate degree or relevant years of experience serving in a management position (Retail/Hospitality strongly preferred)
- 2+ years in a leadership facing role serving as the main decision maker
- Experience leading two or more employees to help achieve sales and operational objectives
- Experience driving business and sales operations in a complex, customer-facing, fast-paced environment
- Effective communicator, detail oriented and a strong leader that demonstrates the values of MyEyeDr.
- Upholds exceptional service standards and acts as a mentor to our team members and patients
- A servant leadership style with strong drive for result, business acumen and an entrepreneurial spirit
- Willing to learn about industry, product, full scope optical office roles, and services
- A natural leader with the ability to coach and inspire team members
- Team player who is willing to collaborate with all to provide the best patient experience
Job Duties
- Build and foster a purpose driven team through recruitment and onboarding, as well as ongoing training and development
- Have direct responsibility for financial success of your office through managing behaviors that drive KPI performance
- Collaborate with doctor(s), home office support, and associate members to provide seamless patient experience
- Deliver key performance indicators with flawless execution of patient experiences and provide in the moment coaching to other office leaders and team members
- Maximize Optometric partnerships through participation and involvement in coverage, walk-in availability and doctor availability
- Lead Doctor of Optometry business partnership and on-going relationship
- Maintain HR policies and compliance to promote a productive and safe work environment to our team members and patients
- Lead performance and development in partnership with our District Manager for all team members
- Ensure our optical merchandise meets standards, patient requirements and requests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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