Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $90,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Paid holidays
Performance bonus
Retirement Plan
Employee wellness programs
Job Description
Residence Inn by Marriott Raleigh Crabtree Valley is a premier all-suite extended-stay hotel located in the vibrant heart of Raleigh, North Carolina, near the bustling Crabtree Valley Mall and business district. Owned and operated by the independent franchisee Crabtree RI LLC, this hotel blends Marriott's renowned brand standards with unique local management and culture. As an independent franchise property, it maintains control over its employment policies and workplace culture, distinguishing the experience from corporate-run Marriott hotels. The Residence Inn Raleigh Crabtree Valley provides spacious suites designed to meet the needs of travelers seeking comfort, space, and home-like conveniences during longer... Show More
Job Requirements
- Bachelor's degree or equivalent experience in hospitality management or related field
- Minimum of 3-5 years of General Manager experience in the hotel industry preferably within a major brand
- Demonstrated success in managing extended-stay or suite-style hotels
- Proven ability to meet financial goals and operational benchmarks
- Strong leadership and team development skills
- Excellent communication and interpersonal abilities
- Proficiency in hotel management software and Microsoft Office suite
- Willingness to work flexible hours including weekends and holidays
- Commitment to upholding brand standards and compliance with local regulations
Job Qualifications
- 3-5+ years of General Manager experience within Marriott or another major hotel brand
- Extended-stay experience highly preferred
- Proven track record delivering strong financial results and outstanding guest satisfaction scores
- Ability to lead motivate and develop teams across all hotel departments
- Strong operational knowledge of suite-style hotels housekeeping operations and long-term guest needs
- Skilled in revenue management budgeting labor planning and financial analysis
- Excellent communication relationship-building and problem-solving skills
- Proficiency with MS Office and Marriott systems such as MARSHA Opera/CI Micros and applicable reporting tools
- Hands-on visible leadership style approachable supportive and dedicated to high service standards
- Hospitality degree or F&B background is a plus
Job Duties
- Lead day-to-day operations of the Residence Inn Crabtree ensuring alignment with Marriott brand standards and company operating procedures
- Drive performance across guest satisfaction occupancy extended-stay business mix revenue management and GOP targets
- Oversee department leaders and ensure all associates receive proper training coaching and developmental support
- Hire develop and retain high-quality team members while maintaining a positive and collaborative workplace
- Produce and analyze financial and operational reports working closely with Corporate teams to ensure accuracy and accountability
- Partner with the Sales team to grow corporate long-term stay group and relocation business within the Raleigh market
- Actively engage in outside sales calls and maintain strong relationships with nearby businesses hospitals retail partners and local organizations
- Conduct regular property inspections to uphold top-tier cleanliness maintenance and safety standards expected of a Marriott extended-stay hotel
- Manage budgets forecasts labor controls purchasing inventory and expenses with disciplined financial oversight
- Maintain compliance with Marriott brand requirements local regulations and employment laws
- Lead a strong service culture through daily communication recognition and consistent follow-through
- Serve as Manager on Duty when required and step into operational tasks to support the team when needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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