Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,900.00 - $73,200.00
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
career training
development opportunities
Employee Discounts
Retirement Plan
Job Description
Eli's Restaurant Group is a celebrated leader in the hospitality industry, known for its exceptional dining experiences and dedication to cultivating vibrant workplace environments. As a renowned company in the restaurant sector, Eli's Restaurant Group has built a reputation for delivering great food and outstanding service while maintaining a work culture that values creativity, passion, and relentless drive. The organization is committed not only to providing guests with an ideal dining experience but also to nurturing its employees through top-notch benefits, ongoing training, development opportunities, and clear paths for career advancement. This approach ensures that the team remains motivated, well-equipped,... Show More
Job Requirements
- a minimum 5 years prior restaurant management experience
- must possess excellent and proven people management skills, including resolving conflict, coaching and developing others, promoting teamwork, and performance management
- certification in servsafe and food safety handler certification or within 30 days of hiring
- training for intervention procedures tips certification required or within 30 days of hiring
- ability to utilize microsoft office suite programs especially word, excel, powerpoint
- strong catering/to-go and events background
- knowledge of business financials as well as forecasting, budgeting, and p&l reports
- experience with bar service and knowledge of state and local liquor laws
- understanding of and demonstrated ability to manage labor, inventory and waste
- great verbal and written communication skills and strong interpersonal and conflict resolution skills
- business math and accounting skills, and strong analytical and decision-making skills
- maintain a high degree of pace and intensity for an extended period of time while performing with quality and accuracy
- listen to and comprehend communication from other managers, team members and guests over background restaurant and equipment noise
- ability to manage a large team and develop other management staff
- adhere to schedule that includes an average of 55+ hours per week and rotating shifts including nights, weekends and holidays
- flexibility to cover shifts as needed even when not previously scheduled
- adhere to company uniform and appearance policy
Job Qualifications
- bachelor's degree in hospitality management, business administration or related field preferred
- extensive prior experience in restaurant management
- proven track record of leading high-performing teams
- expertise in customer service excellence and conflict resolution
- solid financial acumen with experience in budgeting, forecasting, and p&l management
- proficiency in microsoft office suite including word, excel, and powerpoint
- certifications in servsafe, food safety handler, and tips or ability to obtain within 30 days
- strong knowledge of labor laws and compliance
- experience in event planning and catering operations
- excellent leadership, interpersonal, and communication skills
- ability to work under pressure in fast-paced environments
- commitment to maintaining workplace safety and sanitation standards
Job Duties
- manages all areas of operations for a specific department including marketing and human resources, while ensuring the companys standards of quality, service, and operations are maintained
- establish budget for all food, paper, and cleaning supplies
- ensure all are accounted for and are within budget
- work with corporate to establish appropriate staffing pars based on sales projections and forecasting
- frequently interact with guests to ensure they receive the elis service style experience
- follow up on any issues and complaints they may have
- maintain an accurate and up-to-date manpower plan of department staffing needs
- prepare schedules and ensure that the department is staffed for all shifts according to projections and forecasts and adjust throughout the week to hit targets
- staff, train and develop the departments salary team members through ongoing feedback and coaching
- directly supervise managers, chefs, and team members, correcting behaviors as needed and providing recognition to improve performance
- ensure great food is served to every guest by managing all team members
- manage inventory efficiently, accurately, and in a cost-effective manner
- run the floor during service to meet service standards and ensure 100 percent guest satisfaction
- maintain and manage all general checklists for each area of restaurant
- enforce all handbook policies and standards set forth by company
- adhere to marketing objectives by executing marketing windows
- maintain a safe, secure and healthy environment by enforcing sanitation standards and complying with legal regulations
- drive sales, steps of service and guest satisfaction
- enforce applicable liquor laws and responsible alcohol service guidelines
- oversee all hiring and onboarding including reviewing applications, interviewing, and hiring
- create a fun, safe environment by following core values and implementing contests, theme nights, and staff incentives
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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