Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $24.00 - $28.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
training programs
performance bonuses
Job Description
Prell Restaurant Group is a well-established franchise organization that operates within the food and beverage industry, focusing on delivering high-quality dining experiences. As part of a larger network connected to the Dunkin' brand, Prell Restaurant Group prides itself on maintaining consistency, operational excellence, and customer satisfaction across its restaurant locations. This group is dedicated to fostering a positive team environment, adhering to brand standards, and engaging with local communities to develop mutually beneficial relationships. Employing a comprehensive approach to restaurant management, Prell Restaurant Group emphasizes leadership, training, and operational efficiency to drive profitability and continuing growth in a competitive marketplace.Show More
Job Requirements
- Basic computer skills
- fluent in spoken and written English or the predominant language in your market
- basic math and financial management
- previous leadership experience in retail, restaurant or hospitality preferred or ability to show leadership
- college degree preferred
Job Qualifications
- Basic computer skills
- fluent in spoken and written English or predominant language in the market
- basic math and financial management
- previous leadership experience in retail, restaurant or hospitality preferred or ability to show leadership
- college degree preferred
- strong analytical skills and business acumen
- ability to work well in a fun, fast-paced team environment
- punctuality, honesty and positive attitude
- willingness to learn and embrace change
- ability to train and develop a team including giving positive and constructive feedback
- guest focused
- time management skills
- conflict management skills
- problem solving abilities
- ability to motivate others
Job Duties
- Able to perform all responsibilities of restaurant team members
- recruit, hire, train and supervise restaurant team members including shift leaders, team members, bakers and support staff
- foster a positive work environment by promoting teamwork, providing coaching and feedback and resolving conflicts
- implement training programs to enhance team member skills and performance
- lead by example demonstrating a strong work ethic, professionalism and adherence to company values
- oversee day-to-day operations including opening and closing procedures, cash management, inventory control and brand standards
- ensure compliance with health and safety regulations, food handling guidelines and sanitation standards
- create and maintain a guest focused culture in the restaurant
- review guest feedback and implement action plans to drive improvement
- develop and implement operational strategies to increase efficiency, reduce waste and enhance productivity
- ensure exceptional customer service by providing a welcoming and friendly atmosphere
- monitor customer feedback and reviews taking necessary steps to improve service quality and address issues
- monitor and control food and labor costs, inventory levels and waste to maximize profitability
- engage with the local community, build relationships and explore opportunities for partnerships
- stay updated with industry trends, competitor activities and customer preferences to identify new business opportunities
- communicate restaurant priorities, goals and results to team members
- execute new product roll-outs including training, marketing and sampling
- complete DCP and vendor orders to ensure products are fully stocked
- conduct self-assessments and action plans for food safety and brand standards
- ensure restaurant budget is met as determined by franchisee
- engage with Dunkin' and Inspire Brands Field Operations team as appropriate
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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