Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $95,000.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Supplemental benefits
Annual paid time off
401k
bonus compensation
Job Description
Copper Vine Wine Pub & Inn is a distinguished hospitality establishment located in a vibrant central business district, renowned for its upscale dining experience and boutique accommodations. As a premier destination, it features a 260-seat restaurant alongside multiple event spaces and an 11-room boutique hotel, making it a complex operation that demands expert management. This dynamic setting offers both locals and visitors an exceptional experience blending gourmet food, curated wines, and personalized hospitality in an inviting atmosphere. Copper Vine is committed to excellence and creating memorable guest experiences through its talented and dedicated team. The company values a culture centered... Show More
Job Requirements
- Bachelor's degree or equivalent experience in hospitality management or related field
- Minimum 3 years experience in restaurant or hotel management preferably in upscale or fine dining environments
- Strong leadership and team management skills
- Proficiency with operational systems and software tools such as POS systems reservation and event management software
- Ability to work flexible hours including evenings weekends and holidays
- Excellent communication and interpersonal skills
- Proven ability to manage budgets and financial forecasting
Job Qualifications
- 3-5 years experience as assistant general manager general manager or multi-unit manager in high-volume full-service polished upscale or fine dining concept with average unit volume over 6 million annual sales
- WSET certification preferred boutique hotel and banquet or event experience preferred
- Experienced and comfortable with tracking KPIs and shrinking cost structure through scheduling product ordering and operational expense management
- Demonstrated passion to deliver radical hospitality by being actively involved with the team on the floor observing and supporting
- Proven ability to find efficiencies that add value to the guest experience while handling adversity internally and externally
- Outstanding communication skills with ability to connect with diverse people and conduct effective meetings and one on ones
Job Duties
- Oversees all aspects of restaurant and inn operations including purchasing quality standards training and service preparing and implementing standard operating procedures
- Leads and holds operations team accountable through consistent performance feedback and shift running prioritizing scheduling to be present during peak business hours
- Ensures operations team is aware of daily sales forecast and relevant events to enable ideal planning scheduling and resourcing of all shifts
- Establishes and communicates weekly business priorities and training goals to continuously improve team function and hospitality
- Manages and oversees the private events business ensuring seamless coordination between front of house and back of house to deliver exceptional guest experiences and achieve revenue targets
- Completes weekly sales and labor forecasting using knowledge of convention calendar and citywide event calendar
- Produces weekly leadership schedule and manages approvals for leadership time off while overseeing team scheduling
- Responsible for labor cost of sales and operating expense management within budget guidelines
- Leads weekly manager meetings attends staff pre shifts and other necessary meetings to ensure alignment on priorities
- Addresses guest feedback collaborates with marketing to prioritize guest recovery for neutral or negative reviews and maintains high guest service scores on review platforms
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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